• Resolved stefanhh

    (@stefanhh)


    Hi there,
    I was very happy with TB, but now, there are some huge problems on my site and I don′t know what to do…
    Especially here at the bottom of the page
    and here on the testimonial-page.

    Even on the plugings page on the Dashboard, there are bugs (Photo see here).

    I′m using the newest release of TB and PHP 7.3.

    I tried older versions of TB, but it didn′t fix the problem.

    Also deactivate other plugins didn′t work.

    Do you have any idea, what is wrong?

    Thanks

    Stefan

    • This topic was modified 5 years, 1 month ago by stefanhh.
    • This topic was modified 5 years, 1 month ago by stefanhh.
    • This topic was modified 5 years, 1 month ago by stefanhh.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • preetam27

    (@preetam27)

    hi @stefanhh ,

    dont use special character i.e (!”#$%&'()*+,-./:;<=>?@[\]^_`{|}~) in content or title. box.

    Thanks.

    Thread Starter stefanhh

    (@stefanhh)

    Thanks for for reply, preetam27,

    could you please tell me a little more in detail, where exactly I made a mistake? I didn‘t quite get it.

    I don’t see anything anymore in TB.

    Cheers,

    Stefan

    • This reply was modified 5 years ago by stefanhh.
    preetam27

    (@preetam27)

    hi @stefanhh,

    please check in your tsetimonial plugin that you re using special character in title and description of some of the testimonial boxes..

    Thanks.

    Thread Starter stefanhh

    (@stefanhh)

    Hi preetam,

    thanks for helping me.

    But that can‘t be the solution as the testimonials are not displayed anymore – not on the website and not in the plugin.

    And I didn‘t change anything for months and before, they where displayed correctly. But I don’t know exactly when the provlem started.

    Do you have some other ideas, how I could fix them?

    Thanks,

    Stefan

    preetam27

    (@preetam27)

    hi @stefanhh ,

    ihave tested this plugin on my local server and its working fine..but when i ad specil characters in any boxes i got the same error..please create another one,it will work fine..

    Thanks.

    Thread Starter stefanhh

    (@stefanhh)

    Hi preetam,

    Ok, maybe that solves the problem, but do you have any idea, how Ican get back my testimonials back?

    They are not displayed anywhere on the website or the plugin.

    Or do you think they are lost?

    Cheers,

    Stefan

    preetam27

    (@preetam27)

    hi @stefanhh ,

    you have to create new testimonial.

    thanks

Viewing 7 replies - 1 through 7 (of 7 total)
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