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Resolved photomj
(@photomj)

2 years, 3 months ago

We are enjoying using your plug-in, but noticed an odd thing. On several of our products we offer variable pricing (i.e., a range of $40 to $46 for a Bracelet.) The tags show the correct prices in the “low price” and “high price” areas. But, when we upload and “pin” the item to our Pinterest account, it shows the “high price” rather than the “low” price.

I did read thru the forums to see if I could find a similar issue, but none seemed to be related to Pinterest. I think someone had a similar problem with items showing this way on Google, and the response was it was a WordPress or WooCommerce issue?

We would like to know if there is a fix for this problem, as we really don’t want the highest prices showing as the “base” price for our items.

Thanks.

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 3 months ago

Hello @photomj,

Thank you for reaching out to us and bringing your concern to our attention.

Please ensure that you have verified your website for Pinterest Rich Snippet. You may refer to this guide: https://rankmath.com/kb/pinterest-site-verification/

As for your issue, Pinterest looks up to the meta for the current price. Please share some of the affected URLs so we can advise further.

Looking forward to helping you with this one.

Thread Starter photomj
(@photomj)

2 years, 3 months ago

Hello –

Yes, we have verified the website for Pinterest, etc. We actually started using your plug in because an old plug in wasn’t working correctly, in that it was posting totally erroneous prices to Pinterest.

Every product of ours that has a variable price, is showing the highest price, and not the lowest, after being pinned to Pinterest.

Here are some links to the product on our website and the matching Pinterest link:

https://www.healingstonesforyou.com/product/stress-relief-mini-crystal-grid-set-hsfy10202217/

Pinterest Pin: https://www.pinterest.com/pin/489555422008842891/

————-

https://www.healingstonesforyou.com/product/lapis-lazuli-orgonite-pendant-hsfy03232203/

————–

https://www.healingstonesforyou.com/product/lepidolite-chrysoprase-double-power-bracelet-hsfy07142203/

Plugin Support Rank Math Support
(@rankmathteam)

2 years, 3 months ago

Hello @photomj,

We checked the Schema markup generated from our plugin on those pages and it does seem correct and compliant with the latest guidelines.

Looking at the documentation about this feature from Pinterest they don’t mention anywhere how to add this with Schema markup for variable products, so they might be getting the data from somewhere else on the page.

They only have documentation for using variable products with the oEmbed implementation as you can see here: https://developers.pinterest.com/docs/rich-pins/product-pins/#oEmbed%20fields%20-%20Multiple%20product%20pages

Unfortunately, there’s nothing we can do from our end to change the behavior of how they parse the data on the page and since we already output compliant Schema markup this is likely an issue on how Pinterest sees the data for variable products when using Schema markup.

Don’t hesitate to get in touch if you have any other questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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