Low quality event data sources
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Hi there,
I’ve recently installed and connected the Facebook for Woocommerce plugin. I’ve managed to connect and sync all the products from my Woocommerce store to the Facebook Catalog and Shop.
I’m however getting an error message about the Events for retargeting. The error messages say that the Pixel has low event source match rate for 5 events:
-Views with Matched Content IDs
-Adds to Cart with Matched Content IDs
-Purchases with Matched Content IDs
-Initiated Checkouts with Matched Content IDs
-Searches with Matched Content IDsCould you please assist in helping me figure this out?
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Hey there!
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
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wp_yoast_seo_meta: Data: 0.23MB + Index: 0.00MB + Engine InnoDB wp_yoco_order_errors: Data: 0.00MB + Index: 0.00MB + Engine MyISAM ### Post Type Counts ### attachment: 1115 br_labels: 2 cms_block: 5 custom_css: 2 giftcard: 4 mc4wp-form: 1 nav_menu_item: 39 oembed_cache: 6 page: 21 popup: 1 popup_theme: 6 portfolio: 9 post: 23 product: 318 product_variation: 277 revision: 818 shop_coupon: 27 shop_order: 44 shop_order_refund: 2 woodmart_sidebar: 1 woodmart_slide: 4 wpcf7_contact_form: 4 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (29) ### Akismet Anti-Spam: by Automattic – 4.1.8 Activity Log: by Activity Log Team – 2.6.0 Contact Form 7: by Takayuki Miyoshi – 5.3.2 Enhanced E-commerce for Woocommerce store: by Tatvic – 2.3.6.1 Facebook for WooCommerce: by Facebook – 2.2.0 Header and Footer Scripts: by Digital Liberation – 2.2.1 Jetpack by WordPress.com: by Automattic – 9.2.1 WPBakery Page Builder: by Michael M - WPBakery.com – 6.2.0 Mailchimp for WooCommerce: by Mailchimp – 2.5.0 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1 Facebook for WordPress: by Facebook – 3.0.0 Really Simple SSL: by Really Simple Plugins – 4.0.5 Safe SVG: by Daryll Doyle – 1.9.9 Tawk.to Live Chat: by Tawkto – 0.4.3 Compress JPEG & PNG images: by TinyPNG – 3.2.1 UpdraftPlus - Backup/Restore: by UpdraftPlus.com DavidAnderson – 1.16.46 WC Hide Shipping Methods: by Rynaldo Stoltz – 1.4 Ultimate Gift Cards For WooCommerce: by MakeWebBetter – 2.0.9 Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7 Woocommerce Table Rate Shipping: by JEM Plugins – 2.1.0 Booster for WooCommerce: by Pluggabl LLC – 5.3.6 WooCommerce PayFast Gateway: by WooCommerce – 1.4.17 WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.7.3 WooCommerce: by Automattic – 4.8.0 Woodmart Core: by – 1.0.22 Wordfence Security: by Wordfence – 7.4.14 Yoast SEO: by Team Yoast – 15.5 WP Fastest Cache: by Emre Vona – 0.9.1.4 Yoco Payment Gateway: by Yoco – 1.46 ### Inactive Plugins (0) ### ### Settings ### API Enabled: – Force SSL: – Currency: ZAR (R) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) pw gift card (pw-gift-card) simple (simple) variable (variable) wgm_gift_card (wgm_gift_card) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #5 - /shop/ Basket: #6 - /cart/ Checkout: #7 - /checkout/ My account: #8 - /my-account/ Terms and conditions: #16 - /terms-and-conditions/ ### Theme ### Name: Woodmart Version: 5.3.6 Author URL: https://themeforest.net/user/xtemos Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: woodmart/woocommerce/archive-product.php woodmart/woocommerce/cart/cart-item-data.php woodmart/woocommerce/cart/cart.php woodmart/woocommerce/cart/cross-sells.php woodmart/woocommerce/cart/mini-cart.php woodmart/woocommerce/checkout/form-checkout.php woodmart/woocommerce/checkout/thankyou.php woodmart/woocommerce/content-product-cat.php woodmart/woocommerce/content-product.php woodmart/woocommerce/content-single-product.php woodmart/woocommerce/content-widget-product.php woodmart/woocommerce/global/breadcrumb.php woodmart/woocommerce/global/form-login.php woodmart/woocommerce/global/quantity-input.php woodmart/woocommerce/loop/add-to-cart.php woodmart/woocommerce/loop/loop-end.php woodmart/woocommerce/loop/loop-start.php woodmart/woocommerce/loop/no-products-found.php woodmart/woocommerce/loop/orderby.php woodmart/woocommerce/loop/pagination.php woodmart/woocommerce/loop/sale-flash.php woodmart/woocommerce/myaccount/form-login.php woodmart/woocommerce/product-searchform.php woodmart/woocommerce/single-product/add-to-cart/grouped.php woodmart/woocommerce/single-product/add-to-cart/variable.php woodmart/woocommerce/single-product/meta.php woodmart/woocommerce/single-product/product-image.php woodmart/woocommerce/single-product/product-thumbnails.php woodmart/woocommerce/single-product/rating.php woodmart/woocommerce/single-product/related.php woodmart/woocommerce/single-product/sale-flash.php woodmart/woocommerce/single-product/tabs/tabs.php woodmart/woocommerce/single-product/title.php woodmart/woocommerce/single-product/up-sells.php woodmart/woocommerce/single-product.php ### Action Scheduler ### Canceled: 3 Oldest: 2020-12-15 14:34:38 +0200 Newest: 2020-12-15 14:34:38 +0200 Complete: 748 Oldest: 2020-12-09 03:35:07 +0200 Newest: 2021-01-07 23:08:17 +0200 Failed: 261 Oldest: – Newest: – In-progress: 1 Oldest: – Newest: – Pending: 1 Oldest: 2021-01-14 23:08:17 +0200 Newest: 2021-01-14 23:08:17 +0200
Thanks for that! This kind of problem is usually caused by either a conflict with your theme or with another plugin.
?
The best way to determine this is to:- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.
We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.
- The topic ‘Low quality event data sources’ is closed to new replies.