Low quality header image

  • When I upload an image to be used as my header, the image quality is reduced and it goes blurry.

    The image I have uploaded is the recommended dimensions of 1300 x500, it’s only 200kb and is not blurry before being inserted as the header.

    The page I need help with: [log in to see the link]

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  • Hi @bagsalwayspacked

    At first, thank you for choosing our theme and service.

    Please try to make your image 2x bigger in dimensions for example make it 2600×1000, this must fix the issue.

    Kind Regards

    Thread Starter bagsalwayspacked

    (@bagsalwayspacked)

    Thanks, that worked in fixing the low quality of the image but now I have experienced a different issue.

    The image I uploaded for the header was 190kb when on my desktop, then when I uploaded it to the image library on WordPress, it now says that the same image is 380kb. I uploaded and double checked this twice and it did the same thing each time.

    Hello @bagsalwayspacked

    I’m glad to hear that the previous issue with the image quality has been resolved. However, regarding the increase in file size after uploading the image to the WordPress media library, there could be a couple of reasons for this.

    Compression: WordPress applies compression to images by default to optimize them for web display. This compression can sometimes result in a slightly larger file size than the original image. However, the difference in file size should not be significant.

    Metadata: Images often contain metadata such as EXIF data that includes information about the image, camera settings, and more. When you upload an image to WordPress, it may retain or add additional metadata, which can contribute to a larger file size.

    While the increase in file size from 190kb to 380kb seems significant, it’s possible that the difference is due to the factors mentioned above. However, if you believe there might be an issue specific to your website or image, I recommend the following steps:

    Ensure that the image is optimized for web use before uploading it to WordPress. You can use image editing software or online tools to reduce the file size without compromising the image quality.

    Double-check the compression settings in WordPress. You can adjust the image compression settings in the media library by going to Settings > Media in your WordPress dashboard. Experimenting with different compression levels might help in reducing the file size.

    If the issue persists and you suspect a technical problem, you may consider reaching out to the WordPress support forums or contacting your web hosting provider for further assistance. They can investigate if there are any specific server-side configurations causing the larger file size.

    I hope these suggestions help you in addressing the issue. If you have any further questions or concerns, please feel free to ask.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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