Loyalty points calculation is not working

Hello @ovdome Thank you for using our plugin for organizing a loyalty program with reward points.

With the Reward Points plugin, you can assign points for a purchase both for each product separately, and combine them into groups according to taxonomies and conditions. Go to the Set points section and specify the reward for a particular product as a percentage or the exact number of reward points.

Now when your users purchase this product, they will receive points.

Then, when they want to buy any other product, they can use these points as a discount by checking the “Use points” checkbox in the cart and specifying the number of points.

At the moment, everything is working as it should, performing its functions correctly.

Check out this article for more details https://woobewoo.com/documentation/setting-points-as-a-reward-for-a-purchase/

Could you please describe your issue in a little more detail if the issue is still not resolved.

Thanks for your reply. No, I mean something else.

See the screenshot https://icecream.me/d6ac6d76074e9d305d1132ca63bf353c , I created a tired loyality program using this WordPress plugin, but when I subtract the cost of the basket with points in the cart, they simply do not subtract from the amount and are not deducted from the user’s balance.

@ovdome We have now carried out an additional test and everything works correctly. Could you send us a screenshot of your loyalty program settings?

@wupsales Such settings are set for the loyalty program now https://icecream.me/62cfc5b335a624a7d79fff10134f5510

@ovdome The problem is that in your first screenshot, the cart amount is $44.

But in your screenshot with the settings, it is set that bonuses can only be applied if the cart is more than $100 ( Min amount cart >=100 option).

Therefore, you can simply remove or reduce this limitation in the settings and the problem will be solved.

@wupsales Thank you very much for your fast reply. Yes, indeed, I did not notice the value of this option. Now everything is working properly!