Made a change to store address and now have a problem

  • Resolved dlnw52

    (@dlnw52)


    7 months, 4 weeks ago

    I made a change to the URLs to my Ecwid store within the WordPress admin and apparently I messed up something. It orignally was set as megandsky.com/store but I wanted it to go straight to my catalog page so changed it to megandsky.com/store/shop. Now I can’t get back into WordPress admin to change it back. I wonder if I created a loop. How do I get back into admin? Thanks.

    • This topic was modified 7 months, 4 weeks ago by dlnw52.

    The page I need help with: [log in to see the link]

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  • Hi,

    If I got it right you’ve changed your website main store address, so now you can’t access your WordPress admin panel. I’m deeply sorry you’ve faced with such an issue!?

    I googled it and it turns out that this is quite a common issue among WordPress users. The main solutions are described by editing the wp-config.php file or changing website URL in phpMyAdmin.

    I’ve found this guide with the steps for both solutions, feel free to check it: https://wp-me.com/cant-access-wordpress-after-changing-site-url/

    I should add that this issue is caused right on your WordPress site and I can’t say for sure how it can be solved. So I’d better recommend contacting your website hosting provider or a webmaster to get more proper instructions for solving this issue.

    Hi @dlnw52,
    This is Joanna from the Ecwid Customer Care team.

    Please, let us know if you have any questions or need any further help with the issue.

    We haven’t received a reply from you so we are closing this thread. Feel free to contact us at [email protected] if you have any further questions.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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