• Resolved taizor9

    (@taizor9)


    1. I have added the following code to the functions.php of the Magazine Pro theme.
    /**Add support for genesis-connect-woocommerce plugin */
    add_theme_support( ‘genesis-connect-woocommerce’ );
    2. Installed the plugin and then woocommerce later
    3. Still getting the woocommerce error “Your theme does not declare WooCommerce support “

    Is there something I am missing here or is it a compatibility issue? Please help any assistance will be great! Thank you in advance.

    https://www.ads-software.com/plugins/genesis-connect-woocommerce/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Nick C

    (@modernnerd)

    Hi, taizor9.

    Are Magazine Pro and Genesis Connect for WooCommerce both active when you see this error?

    Are you sure that the add_theme_support( 'genesis-connect-woocommerce' ); is in the active theme’s functions.php file?

    Thread Starter taizor9

    (@taizor9)

    Nick,

    Thanks for the response.

    I am using multisite. I have activated both Genesis Connect with Network Activate and Magazine Pro is the current theme on the site.

    I have also placed the code in the function.php. I even deleted woocommerce and installed it again. I just rechecked the code and replace it too.
    But for some reason the error “Your theme does not declare WooCommerce support ” still persists.

    Any suggestions, I am still befuddled.

    Plugin Contributor Nick C

    (@modernnerd)

    Have you network-activated the plugin? If so, could you try activating it just for the relevant sites instead?

    Thread Starter taizor9

    (@taizor9)

    The Genesis Connect is set on Network Activate, but it does not show on the relevant site plugins folder to be activated.

    Plugin Contributor Nick C

    (@modernnerd)

    In my tests, it works if I:

    [In the Network Admin]
    1. Network deactivate WooCommerce.
    2. Network deactivate Genesis Connect for WooCommerce.

    [In the site-specific admin]
    3. Activate WooCommerce.
    4. Activate Genesis Connect for WooCommerce.

    After adding the add_theme_support( 'genesis-connect-woocommerce' ); line, I no longer see the warning about WooCommerce support for my active theme.

    Feel free to try the same steps – hopefully that will solve things for you. ??

    Thread Starter taizor9

    (@taizor9)

    Nick, Thanks a ton for the response and the suggestion.

    This worked !

    Sincerely appreciate the help! Wish you all the very best!!!

    Plugin Contributor Nick C

    (@modernnerd)

    You’re very welcome! Glad it helped. All the best to you too!

Viewing 7 replies - 1 through 7 (of 7 total)
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