Magic Members not compatible with eWay

We are using Magic Members (unlimited license) with eWay payment gateway for 3 months. Magic Members failing to update some members and their credit card charged by eWay. When members can not login they try to renew the account and Magic Members billing them for the second time. Magic Members tech support pretending to be trying to resolve this. But after three months we still have customers calling in and Magic Members failed to update their accounts while eWay billed their credit cards. When their plugin working with Credit Cards, they should be more careful than this. Magic Members fooling businesses who purchased license for the software. Promising something they can not offer. I do not recommend Magic Members for paid services.