magnifier not working in SOME variations

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ok, thanks. any answers though?

Hello there,
hope you are doing well! ??

Seem that this issue is due to an incompatibility with other plugin or maybe the theme, if possible, can you make some test only with WooCommerce and the “twenty-sixteen” theme to check if the problem disappears?

Let us know any news.

Have a nice day!

hi! thanks for the reply ??

unfortunately switching to twenty sixteen didn’t solve the issue, neither disabling all plugins except woocommerce and yith…

any other ideas?

thanks!

Yup, facing the same issue as well. Anybody already found a fix?
I’m using Divi theme.

hello there,

we have released a new version 1.3.3 of the plugin, could you please try it and let us know?

Thank you so much for your interest.
Have a good day.

fixed! terrific. thanks!!

wait – now it works on the variations, but i’m unable to zoom on the thumbnail slider images…
so what was fixed caused a new error.

Hello!

I have the same problems that @idoangel.

All works very well until the last version.

Variations KO

Zoom thumbail KO

Thanks for your support,

• This reply was modified 6 years, 5 months ago by hipoglucido.

Hello there,

could you please let us know which theme you are using?

and also and very important, could you please deactivate your theme and activate the theme “twenty sixteen” to see if you still have the issue?
I have activated “Twenty sixteen” on my local installation and everything works fine.

Thank you so much for your interest.
Have a good day.

Daniel.

we are using “storefront” which is the official woocommerce theme.
but we have already tried (see 3rd comment in this topic) to switch to twenty sixteen and disable all plugins and that didn’t help.
your last update fixed the variations issue, but “destroyed” the thumbnails. now thumbnails cannot be magnified (before the update, thumbnails were magnified and variations weren’t).
thanks.

Hello Daniel!

Yes, I have tried it and my problem is the same that @idoangel. All Works perfect until the last update. Thumbnails and zomm were fine in desktop version. But I update and…disaster. Nothing works.

I use Génesis and Market Studiopress theme. I think that the problem is the plugin working with Woocommerce.

Zoom with woocommerce KO
Thumnails with woocommerce KO

It’s a problem because my e-commerce is not OK.

Thanks a tot for your support!

Hello again,

The problem is only with woocommerce and variable products.

Simple products works perfectly zoom & thumbails, like before update.

Thanks a lot for your support,

Hello there,

we have released a new version 1.3.4. Could you please check it and let us know?

Thank you so much for your interest.
Have a good day.

Yes!!!!

Thanks, plugin works better.

It seems to be more slow than before but at least it works.

Thanks for your support YITH!