magnifying glass has disappeared activating the plugin

  • Resolved swissdrago

    (@swissdrago)


    2 years, 5 months ago

    Hi Niloy

    I stumbled over your fantastic plugin and installed it right away. I’m very pleased with it and want to thank you for it, but there is one little issue where I hope you might help:

    The magnifying glass on the product pictures has disappeared after activating the plugin. The lightbox can still be used, but on a mobile device you will not find the spot on the screen where to tap to see the bigger pictures in the lightbox ??

    I’m not an expert, but earlier the magnifier was show with this code, but now this code is completely gone. That’s how the code was earlier:

    <a href="#" class="woocommerce-product-gallery__trigger"><img draggable="false" role="img" class="emoji" alt="??" src="https://s.w.org/images/core/emoji/13.1.0/svg/1f50d.svg"></a>

    Remark: via CSS, the graphic with the magnifier was set to display.none, but instead the magnifier was shown as a character with the font Eleganticons:

    .woocommerce .product .qode-add-gallery-and-zoom-support .woocommerce-product-gallery__trigger:after {
    content: "\55";
    font-family: ElegantIcons;

    Would you mind to help me bringing back the magnifier please? Thank you very much,

    Wolfgang

    P.S. well, actually the magnifier is not needed, if the lightbox would open when tapping on the picture. This works on the desktop, but not on the iPhone. On the iPhone you have to find the exact spot where the magnifier should be, only tapping exactly at this place will open the lightbox with the bigger picture.

    • This topic was modified 2 years, 5 months ago by swissdrago.
    • This topic was modified 2 years, 5 months ago by swissdrago.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Niloy

    (@im_niloy)

    Hi @swissdrago ,
    Thank you for pointing out this issue on the mobile device. we will release a patch very soon for this and if you need it urgently please fill up this form https://codeixer.com/s

    – Thanks

    Thread Starter swissdrago

    (@swissdrago)

    Hi Niloy

    Wow, that was a fast reply – thanks a lot!

    Well, it’s no emergency at all, but since the majority of our customers are using mobile devices these days (and they can’t access the bigger pictures now), it depends on what “we will release a patch very soon” means in terms of the time.

    Do you have an idea about the timeline?

    Thanks a again,

    Wolfgang

    Thread Starter swissdrago

    (@swissdrago)

    Hi Niloy, do you have an idea about the timeline to fix this? All mobile users curently can’t access the bigger pictures, but I don’t want to remove the plugin yet – still hope that it can be fixed in time.

    Thanks

    Plugin Author Niloy

    (@im_niloy)

    Hi @swissdrago
    Please email at [email protected]
    I have already made the patch that you can use.
    – thanks

    • This reply was modified 2 years, 4 months ago by Niloy.
    Thread Starter swissdrago

    (@swissdrago)

    Thanks a lot, it works like a charm, fantastic!

    Keep up the great work,

    Wolfgang

Viewing 5 replies - 1 through 5 (of 5 total)
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