Magnifying Glass icon or search box not showing up

  • Resolved tylerpeffer921

    (@tylerpeffer921)


    11 months, 1 week ago

    Hello,

    Thanks for a great plugin! I am having an issue where the icon for the search function is not showing up. It should be in the gray header bar, to the left of the social icons on my link provided. If you look close there is a slight shadow and the search function still works, but the icon is not there.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @tylerpeffer921,

    Please save the Header as template and share it here. I will import it on my dev site, and I’ll see if I can find something.

    Kind regards,
    Herman ??

    Thread Starter tylerpeffer921

    (@tylerpeffer921)

    Thanks for your response!

    Here you go:
    https://drive.google.com/drive/folders/1OR0yYQHP2UmdchnzZ5lahM20WY2RfT8G?usp=drive_link

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @tylerpeffer921, sorry for the delay, somehow, I missed this.

    Anyway, I imported the template you shared above and I can see the Search icon. Refer to this screenshot, please.

    I did nothing to the template but assigned a Menu and the Search icon just showed up. Something on your site hides the icon.

    Kind regards,
    Herman ??

    Thread Starter tylerpeffer921

    (@tylerpeffer921)

    Thanks for your reply. Are you able to look into this at all? In elementor while building this page, I can see the icon, it functions as expected, but as soon as I view the live page it disappears. I tried recreating the search bar and it is still not showing the icon.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @tylerpeffer921,

    I created a video again for you.

    There’s something on your site that blocks the icon showing up.

    Kind regards,
    Herman ??

    Thread Starter tylerpeffer921

    (@tylerpeffer921)

    Thank you for the extra effort! I have no idea how it would be covered, I haven’t changed any major settings. I will need to keep digging, thanks!

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    You’re most welcome.

    Please let us know if we can be any further help.

    Kind regards,
    Herman ??

    Thread Starter tylerpeffer921

    (@tylerpeffer921)

    Hi Herman, after losing my mind for a bit, I read your response to someone else about their cart icon missing. You wrote to them:

    Do you have the?Load Font Awesome 4 Support?option enabled from?Elementor > Settings > Advanced?tab?

    After I did this, the icon appeared. This has been the issue from the beginning. It is now working.

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi there,

    Thanks for the update!

    I never had a thought that it was just related to the Awesome 4. I thought it was something more related to technical thing, instead of just a matter of setting. Very pleased to know that you have figured it out!

    Kind regards,
    Herman ??

Viewing 9 replies - 1 through 9 (of 9 total)
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