Mail-chimp Integration doesn’t work

Hello @murphy2347,

We apologize in advance for this inconvenience. We validate every Mailchimp API Key stored according to the documentation listed in Mailchimp.

https://mailchimp.com/developer/marketing/api/root/list-api-root-resources/

To ensure your API Key is valid, can you try copying and pasting the code below into your terminal? You can replace YOUR_MC_API_KEY with your API Key (xxx-usx) and YOUR_MC_SERVER_PREFIX with your Mailchimp server prefix (usx).

curl \
--header "Authorization: Basic YOUR_MC_API_KEY" \
"https://YOUR_MC_SERVER_PREFIX.api.mailchimp.com/3.0/?fields=account_id"

If your API Key is valid, you will get your account id data, otherwise, you will get an error message which will explain why your API Key is not valid. As an example, you can see the screenshot below.

If you have validated your API Key in the above way and it is valid, there may be something on your site that we need to investigate further. However, we will wait for further news from you.

Thank You

Please see results here

Hello @murphy2347,

Thank you for the screenshot.

We tried copy-paste your API key on our localhost, and it seems we can save it. For now, can you provide us with the ../wp-content/plugins/jeg-elementor-kit/class/ajax/class-ajax.php file? You can upload it on Google Drive.

Without prejudice to respect, if you wish, you can also grant us temporary access to your site for us to investigate. You can provide it by sending us an email to [email protected] or [email protected]. If you wish to provide it, we hope you can back up your data first.

We will wait for further news from you.

Thank You