Mail failure – rejected by local scanning code

  • Resolved Aditi Bardhan

    (@aditi-bardhan)


    8 years, 11 months ago

    I have problem with Fast secure contact form. After setting up the form and use a test mail everything was working fine.
    However while sending a mail from the contact form I got a mail delivery failure notice is as follows
    To: Mail Delivery System
    Subject: RE: Mail failure – rejected by local scanning code
    —–Original Message—–
    From: Mail Delivery System [mailto:[email protected]]
    Sent: Thursday, December 17, 2015 1:38 AM
    To: [email protected]
    Subject: Mail failure – rejected by local scanning code

    A message that you sent was rejected by the local scanning code that checks incoming messages on this
    system. The following error was given:

    This message was classified as SPAM and may not be delivered

    —— This is a copy of your message, including all the headers. ——
    I tried to trouble shoot through https://www.fastsecurecontactform.com/email-does-not-send
    but no luck. Installing WP-MAIL-SMTP plugin does not help. Instead FS contact form could not send mail at all when WP-MAIL-SMTP was active. So I deactivated WP-MAIL-SMTP.
    I have spoken to our hosting provider. They had a test with phpmail.php and was working fine. They concluded that there is nothing wrong with their side.
    Note FS Contact form is working fine with WP-MAIL-SMTP from my development server.
    How to solve my problem? Any suggestion please.

    https://www.ads-software.com/plugins/si-contact-form/

Viewing 3 replies - 1 through 3 (of 3 total)

  • Do you know if your e-mail address has been black listed anywhere? The reason why I ask that question above is because of the following error message.

    This message was classified as SPAM and may not be delivered

    Thread Starter Aditi Bardhan

    (@aditi-bardhan)

    Thread Starter Aditi Bardhan

    (@aditi-bardhan)

    Sorry for delayed answer.
    I was busy to sort out the problem.
    Yes mbrsolution you are right. Thanks very much for your reply.
    The problem was all about the Email field of FS Contact form.
    Server mail filter does not allow some specific Email ID on Email Field. Some E-mail domains are consider as a spam. E.g. my rediffmail.com. Also same problem occurred when you are logged on as a website administrator.
    My conclusion is
    To check FS contact form on public server
    1) Logged off from administrator then test FS contact form.
    2) Use different email ID. Especially Gmail ID in Email field. Because some Email domain might consider as a spam.

Viewing 3 replies - 1 through 3 (of 3 total)
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