mail not sending from page form

  • Resolved daniel_d

    (@daniel_d)


    8 years, 5 months ago

    hello

    as other users have reported, Im experiencing the same issue. The form placed in the page is not sending, though the test mail is working well, as i have received it in my mail box.
    Why don’t you post your solution. This will be very useful.
    the message im getting is: Could not instantiate mail function.
    your help will be much appreciated.
    thnx
    d

    https://www.ads-software.com/plugins/contact-form-by-supsystic/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author supsystic

    (@supsysticcom)

    Hello!
    The problem is that your server doesn’t have php mail function enabled. Please contact your hosting provider and ask them to enable it for you.

    I get the same error, but only if a field is left empty when submitting; I’m adding this both to let people getting this error know it is not simply because the php mail function may not be enabled, and I’d like to know if there is a way to resolve this.

    The form setup is all text fields, no special validation, not required, with placeholder text. A workaround is making all of the fields required, but I would really prefer not doing so.

    Plugin Author supsystic

    (@supsysticcom)

    Hello @byoriginaldesign

    Please provide us link tot he page with contact form. We will check what is wrong and will help you to solve the problem.

    johnj667

    (@johnj667)

    I got same problem, can you take a look at the page plz?

    johnj667

    (@johnj667)

    https://karla.nu/?page_id=41

    Plugin Author supsystic

    (@supsysticcom)

    Hi @johnj667

    Please describe more detail your problem with contact form.

    Also please check this article – https://supsystic.com/contact-form-doesnt-send-messages/

    johnj667

    (@johnj667)

    hi supsystic, I didnt change anything onn my site and suddenly the form stopped working. acording to the hosting company they didnt change anything.
    When I tested the function in the settings menu the mail worked.
    The probelm lokked like this:
    Filling out the form like before and after I click on send, the site kind hangs and nothing happens.

    After upgrading to 1.16 then the problem is gone, not sure what you fixed in that update, but now it works.

Viewing 7 replies - 1 through 7 (of 7 total)
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