• Resolved htw1179

    (@htw1179)


    1.I have imported a large number of people into my system with the Import and Export Users and Customers by By codection . However after I successfully import them their status is listed under Mail Poets Subscriber link as “unconfirmed” I need to change all of their status’s to “Subscribed” so that they can receive Newsletters and Ads. Please someone tell me there is way to change the status from unconfirmed to Subscribed in a Bulk fashion.

    2. Is there a way to confirm that the emails sent by Mail Poet has actually been sent? In MailPoets Documentation stated Mail Poet would not work with WP Mail Logging and confirmed that through testing. I also tried another email logging plugin and that did not capture the Mail Poet emails either, however they were sent.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Fernando M. a11n

    (@fernmed)

    Hello @htw1179,

    Great questions! I’ll be happy to help.

    1.I have imported a large number of people into my system with the Import and Export Users and Customers by By codection . However after I successfully import them their status is listed under Mail Poets Subscriber link as “unconfirmed” I need to change all of their status’s to “Subscribed” so that they can receive Newsletters and Ads. Please someone tell me there is way to change the status from unconfirmed to Subscribed in a Bulk fashion.

    When importing in a list of either WordPress users, or an existing mailing list to MailPoet, we always recommend doing so with the explicit prior consent from those users OR requesting their confirmation again when being added to MailPoet. If you already have their prior consent, the quickest way to mark these users as Subscribed would be to export the list of emails from your site, go through the import process inside of MailPoet, and make sure to select their status as Subscribed.

    Ref: Changing Subscriber Status

    Otherwise, you can select the option to Resend confirmation email to have those users re-confirm their willingness to be on your mailing list. Or, you can edit the users individually to select them as Subscribed, however if you have a larger list, it would be better to go with the Export/Import process again to complete process this quicker.

    2. Is there a way to confirm that the emails sent by Mail Poet has actually been sent? In MailPoets Documentation stated Mail Poet would not work with?WP Mail Logging?and confirmed that through testing. I also tried another email logging plugin and that did not capture the Mail Poet emails either, however they were sent.

    Under the MailPoet > Emails section, you’ll see a section titled Sent on that will inform you on when the emails are sent. If issues do arise, you will see the appropriate error at the top of the same page. Ref: Sending Does Not Work

    Let us know if you need anything further at all, and we’ll be happy to help!

    Thread Starter htw1179

    (@htw1179)

    Thank you so much everything worked just as you said.

Viewing 2 replies - 1 through 2 (of 2 total)
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