Mail Problem

  • Resolved masudrana007

    (@masudrana007)


    4 years, 8 months ago

    Hello Dear
    when one user order my site any product don’t get admin mail. when user lost her password click lost password but don’t get recovery mail. how to solve this problem ?

    WooCommerce >> Settings >> Emails (everything ok i don’t change anything)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    Hi @masudrana007 –

    To begin, I would recommend you install the (free) WP Mail Logging plugin. This plugin will log all outgoing mails so you can see what is actually being sent.

    It’s pretty common for emails to get rejected by email providers when the email is generated by _localhost_, which is what WordPress does by default. To remedy this issue, you’ll need to set up an SMTP email plugin to send mail for you. The free plugin WP SMTP is a good option for that.

    If that doesn’t help resolve the issue, pease have a look at our Email FAQ page here for some of the most common reasons why emails do not send and how to correct them. You can also reach back out to us for assistance, of course. ??

    Plugin Support fevered – a11n

    (@fevered)

    Hey there, since we haven’t heard back from you I’ll mark this thread as resolved now. If you have any further questions, I recommend creating a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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