mail sending way to late

sometimes it does work, but most of the times not. No idea why.
A lot of abandoned carts are also not shown in the dashboard of your plugin?
I tried it with different browsers, devices and ip adresses.

thanks

Hello @bramvanderschaaf,

Thank you for reaching out to us.

Can you please refer to the below docs that may help you to resolve your issue?

Here are the docs:
– https://cartflows.com/docs/abandoned-orders-not-capturing/
– https://cartflows.com/docs/recovery-emails-not-sending/

Let us know how it goes.

Thanks it works now.

solved

Hello @bramvanderschaaf,

Thank you for your confirmation!

We are happy that it is working fine for you.

If you have any questions, please feel free to open a new thread.

Have a great day ahead.

@bramvanderschaaf

You mind sharing how you resolved this issue? I scheduled my email to go out 30 minutes but it didn’t get sent out until about 10 hours later.

Thanks,

KV