Mailchimp API key not being acceptd

  • Hello,
    I generated an API key in mailchimp to use with this plug-in.
    However the plugin does not accept that key and gives me the following error. Please help.
    Thank you

    Value of “MailChimp API key” is not valid or something went wrong. More details: PHP Curl extension not loaded on your server. Reverted to a previous state.

    https://www.ads-software.com/plugins/chimpy-lite/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author RightPress_Support

    (@rightpress_support)

    Hi there,

    The API key should be generated only by an Admin/Owner of the MailChimp account. Previously, it was possible for a “Manager” user-role to generate and use API keys but MailChimp now allows only the Owners/Admin of the account to do so.

    If you are the Admin of the account, then please generate a fresh API and try again.

    I have the same problem, I am one of the admins of the account, but it still shows this error: “Value of “MailChimp API key” is not valid or something went wrong. More details: PHP Curl extension not loaded on your server. Reverted to a previous state.”

    Any idea?

    Plugin Author RightPress_Support

    (@rightpress_support)

    Hi,

    The issue is related to PHP cURL extension not being loaded on your host server, which is a plugin requirement. Can you please check with your hosting company if cURL is enabled on your server or not?

    cURL support is enabled.

    Plugin Author RightPress_Support

    (@rightpress_support)

    Hi. Then, the issue might be related to plugin conflicts. Have you tried disabling all other plugins and using a freshly generated API key? The issue you are having is related to your server since the plugin has been tested to work fine.

Viewing 5 replies - 1 through 5 (of 5 total)
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