Mailchimp for Woocommerce has not added the webhook to Mailchimp

  • Resolved DJA_440

    (@dja_440)


    2 years, 7 months ago

    Hi,

    I have seen this on other posts but as per the rules, I’m starting my own thread. One of the sites I manage has this error and I have followed some of the steps to no avail. I haven’t carried out a resync yet as this takes a while.

    There’s no wordfence installed on this site and as far as i can see nothing is being blocked by the host.

    I’m comfortable with php commands and happy to enable remote support where needed.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support khungate

    (@khungate)

    Hi @dja_440, we’ll be glad to help. Please enable remote diagnostics as the first step in resolving and let us know your store URL.

    Plugin Support khungate

    (@khungate)

    Hi @dja_440, we just wanted to check back with you to see if this was still a problem with our latest plugin (v2.7.2 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.

    Plugin Support khungate

    (@khungate)

    Hi @dja_440, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 3 replies - 1 through 3 (of 3 total)
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