MailChimp link issues

  • Resolved Eyetooth Design

    (@eyetooth-art)


    8 years, 3 months ago

    I am having issues with links that are part of a test MailChimp campaign. When there is a link to my WordPress site with BulletProof Security installed I keep getting a 403 Forbidden Error Page.
    I have tried the suggestions in this post: https://forum.ait-pro.com/forums/topic/mailchimp-tracking-code-causing-403/#post-13778
    but these have not worked.
    After trying alternative .htaccess files and eventually completely removing BulletProof the links start working again. I tried installing BulletProof again and even before activating the plugin the 403 errros on the mailshot links to my site have reappeared.
    I like to use BulletProof for security and it’s an excellent plugin so would like to be able to enable it again, but with working links in my mailshots.
    Is this a known issue or can you suggest anything to resolve it?
    Please let me know if you need any further information from me?
    Thanks,
    Steve

    https://www.ads-software.com/plugins/bulletproof-security/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author AITpro

    (@aitpro)

    Post the BPS Security Log entry from your Security Log that shows the MailChimp link 403 error.

    Plugin Author AITpro

    (@aitpro)

    Also you do not need to deactivate or uninstall BPS for troubleshooting. All BPS features can be turned On or Off.
    https://forum.ait-pro.com/forums/topic/read-me-first-free/#bps-free-general-troubleshooting

    Thread Starter Eyetooth Design

    (@eyetooth-art)

    Thanks for getting back to me. The error log for the most recent 403 error is as follows:

    [403 GET Request: August 10, 2016 8:56 am]
    Event Code: BFHS – Blocked/Forbidden Hacker or Spammer
    Solution: N/A – Hacker/Spammer Blocked/Forbidden
    REMOTE_ADDR: 82.23.133.78
    Host Name: cpc83655-brig20-2-0-cust333.3-3.cable.virginm.net
    SERVER_PROTOCOL: HTTP/1.1
    HTTP_CLIENT_IP:
    HTTP_FORWARDED:
    HTTP_X_FORWARDED_FOR:
    HTTP_X_CLUSTER_CLIENT_IP:
    REQUEST_METHOD: GET
    HTTP_REFERER:
    REQUEST_URI: /hire/?utm_source=Eyetooth-Art+eshot&utm_campaign=d85683721a-20_off_everything8_9_2016&utm_medium=email&utm_term=0_a3d6d8a553-d85683721a-&ct=t(20_off_everything8_9_2016)
    QUERY_STRING:
    HTTP_USER_AGENT: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:47.0) Gecko/20100101 Firefox/47.0

    Plugin Author AITpro

    (@aitpro)

    I tested this Query String and this forum solution worked for me: https://forum.ait-pro.com/forums/topic/mailchimp-tracking-code-causing-403/#post-13778 Double check that you are doing all the Custom Codes steps correctly.

    Thread Starter Eyetooth Design

    (@eyetooth-art)

    Excellent, thank you. I had already placed that code into my custom .htaccess but it did not work before for some reason??
    This seems to be working now though, so thanks for your help and support.

    Plugin Author AITpro

    (@aitpro)

    Great! Thanks for confirming the solution worked.

Viewing 6 replies - 1 through 6 (of 6 total)
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