mailchimp not syncing

  • Resolved xoxgregxox

    (@xoxgregxox)


    4 years ago

    Hi: I’m trying to sync the woocommerce store but after I click the connect button, the page reloads and nothing happened. I have PHP 7.4 and the last version of Woocommerce and mailchimp, and I use storefront. Please help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • noraokros

    (@noraokros)

    Hi! I have the same issue since I have updated the Woocommerce plugin to the latest version.

    • This reply was modified 4 years ago by noraokros.
    Plugin Support khungate

    (@khungate)

    Hi @noraokros @xoxgregxox, Sorry to hear you’re having issues with the plugin, we definitely want to try to help out. Just to get a handle on the situation you’re experiencing, could you provide a few more pieces of information to help us understand the issue?

    – What plugin version are you using?
    – Are there any fatal errors in WooCommerce? (WooCommerce -> Status -> Logs)
    – If you have a large number of plugins being used, you may need to bump up your memory limit on your server (1GB for example) to accommodate the initial sync.
    – If you haven’t already, please browse through our wiki to find documentation on the most common issues and how to resolve them: https://github.com/mailchimp/mc-woocommerce/wiki

    Thanks in advance for these details. I’ll keep an eye out for your reply.

    Plugin Author ryanhungate

    (@ryanhungate)

    Closing out for now – if you are still experiencing this same issue please feel free to reach back out.

Viewing 3 replies - 1 through 3 (of 3 total)
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