Mailchimp not working

  • Resolved Frodo

    (@imsosickandtiredofhavingtoregi)


    4 years, 4 months ago

    Hello, I have this plugin setup with contact form 7 on a staging site.
    Everything looks fine, the mailchimp list name that comes up is correct, the subscription box is visible on the form, the email field is as specified – I have followed all the instructions here https://yikesplugins.com/support/knowledge-base/contact-form-7-integration/ to the letter but nothing is getting through to mailchimp.
    The form itself works and another plugin using a separate api is sending data to mailchimp without an issue.
    I’m completely stumped and wonder what it could be?
    I’ve cleared the mailchimp cache…
    The site is using recaptcha 3 – no problems with anything else
    Wordpress, plugins and so on are all up to date.
    I had thought that there was a page somewhere in mailchimp that showed calls made to the api and any errors but can’t find that anywhere…
    Any advice would be very much appreciated, thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Freddie

    (@fmixell)

    Hey @imsosickandtiredofhavingtoregi,

    There are debug settings actually if you go to Easy Forms > Settings > Debug Settings. Could you turn that on and attempt to use it again and let me know if anything turns up.

    Also, if you had a link to the form that could help. I could test to see if there’s any Javascript errors preventing the submission.

    Have a great day!

    – Freddie

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @imsosickandtiredofhavingtoregi,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @imsosickandtiredofhavingtoregi,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

    Thread Starter Frodo

    (@imsosickandtiredofhavingtoregi)

    Many thanks for your speedy response and my apologies for not getting back to you, everything is good now.

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    That’s great news!

    Stay well.
    -Tracy

Viewing 5 replies - 1 through 5 (of 5 total)
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