• Resolved Joanne

    (@msyogaji)


    I just started using Mailchimp and I was just about to test my first newsletter and I got this message:

    Our automated abuse-prevention system, Omnivore, has detected an action or content in your account that may be in violation of our Acceptable Use Policy. We’ve temporarily paused your ability to send while a member of our Compliance Team reviews your account.

    I sent a message trying to solve the problem, it was an accident due to my lack of knowledge, no word back, that was in September. Will this ever be resolved? Or should I just move on to a new service?

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  • Plugin Contributor Lap

    (@lapzor)

    Please note we are not affiliated with MailChimp.com. We are a different company “ibericode” that develops plugins such as “MailChimp for WordPress”. I’m sorry to tell you I am not able to help you with this question as it is not related to our plugin. My advice to you is to contact MailChimp.com as they would be the best people to answer any query related to your MailChimp.com account.

    You can contact MailChimp.com trough https://mailchimp.com/contact/support/

    I hope that helps. If you have any queries specific to our plugin please let us know!

Viewing 1 replies (of 1 total)
  • The topic ‘Mailchimp Violation of our Acceptable Use Policy’ is closed to new replies.