MailChimp was unable to verify your API key

  • iCanvas

    (@unison123)


    10 years ago

    Hi There,

    I receive the following error message when entering a working MailChimp API Key (one that works with this plugin on another server):

    Sorry, but MailChimp was unable to verify your API key. MailChimp gave this response:

    API call to helper/ping failed: SSL certificate problem: unable to get local issuer certificate

    Please try entering your API key again.

    The hosting co. did install cURL, but the error persists.

    Please advise what the problem could be and how to resolve.

    Thanks in advance.

    ps. see below the server’s cURL settings below:

    ———————————————————————-
    cURL support enabled
    cURL Information 7.38.0
    Age 3
    Features
    AsynchDNS No
    Debug No
    GSS-Negotiate No
    IDN Yes
    IPv6 Yes
    Largefile Yes
    NTLM Yes
    SPNEGO No
    SSL Yes
    SSPI No
    krb4 No
    libz Yes
    CharConv No
    Protocols dict, file, ftp, ftps, gopher, http, https, imap, imaps, pop3, pop3s, rtsp, smtp, smtps, telnet, tftp
    Host i686-pc-linux-gnu
    SSL Version OpenSSL/1.0.1e
    ZLib Version 1.2.3

    https://www.ads-software.com/plugins/pmpro-mailchimp/

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