Viewing 5 replies - 16 through 20 (of 20 total)
  • Find my Woocommerce system status below.

    Still having this problem. For some reason customer that i have unsubscribed, gets subscribed again sometime when I get a new order without me knowing.

    Here is other users with same problem https://www.ads-software.com/support/topic/prevent-automativ-subscription-for-woocommerce-customers-2/

    
    ### WordPress Environment ###
    
    Home URL: ***
    Site URL: ***
    WC Version: 3.2.5
    Log Directory Writable: ?
    WP Version: 4.9.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: sv_SE
    
    ### Server Environment ###
    
    Server Info: Apache/2
    PHP Version: 7.0.25
    PHP Post Max Size: 64 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.54.0
    OpenSSL/1.0.2k
    
    SUHOSIN Installed: –
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 3.2.5
    WC Database Prefix: wp_
    Total databasstorlek: 66.15MB
    Datastorlek f?r databas: 61.73MB
    Indexstorlek f?r databas: 4.42MB
    wp_woocommerce_sessions: Data: 2.02 MB + Index: 0.02 MB
    wp_woocommerce_api_keys: Data: 0.02 MB + Index: 0.03 MB
    wp_woocommerce_attribute_taxonomies: Data: 0.02 MB + Index: 0.02 MB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02 MB + Index: 0.03 MB
    wp_woocommerce_order_items: Data: 0.02 MB + Index: 0.02 MB
    wp_woocommerce_order_itemmeta: Data: 0.11 MB + Index: 0.09 MB
    wp_woocommerce_tax_rates: Data: 0.02 MB + Index: 0.06 MB
    wp_woocommerce_tax_rate_locations: Data: 0.02 MB + Index: 0.03 MB
    wp_woocommerce_shipping_zones: Data: 0.02 MB + Index: 0.00 MB
    wp_woocommerce_shipping_zone_locations: Data: 0.02 MB + Index: 0.03 MB
    wp_woocommerce_shipping_zone_methods: Data: 0.02 MB + Index: 0.00 MB
    wp_woocommerce_payment_tokens: Data: 0.02 MB + Index: 0.02 MB
    wp_woocommerce_payment_tokenmeta: Data: 0.02 MB + Index: 0.03 MB
    wp_woocommerce_log: Data: 0.02 MB + Index: 0.02 MB
    wp_commentmeta: Data: 0.27 MB + Index: 0.03 MB
    wp_comments: Data: 0.14 MB + Index: 0.04 MB
    wp_failed_jobs: Data: 0.02 MB + Index: 0.00 MB
    wp_gdbc_attempts: Data: 0.11 MB + Index: 0.02 MB
    wp_layerslider: Data: 0.02 MB + Index: 0.00 MB
    wp_layerslider_revisions: Data: 1.52 MB + Index: 0.00 MB
    wp_links: Data: 0.00 MB + Index: 0.00 MB
    wp_mailchimp_carts: Data: 0.02 MB + Index: 0.00 MB
    wp_options: Data: 25.68 MB + Index: 1.62 MB
    wp_postmeta: Data: 4.07 MB + Index: 0.82 MB
    wp_posts: Data: 24.72 MB + Index: 0.34 MB
    wp_queue: Data: 0.02 MB + Index: 0.00 MB
    wp_redirection_404: Data: 2.40 MB + Index: 0.92 MB
    wp_redirection_groups: Data: 0.00 MB + Index: 0.00 MB
    wp_redirection_items: Data: 0.01 MB + Index: 0.01 MB
    wp_redirection_logs: Data: 0.20 MB + Index: 0.07 MB
    wp_termmeta: Data: 0.00 MB + Index: 0.01 MB
    wp_terms: Data: 0.01 MB + Index: 0.02 MB
    wp_term_relationships: Data: 0.02 MB + Index: 0.06 MB
    wp_term_taxonomy: Data: 0.01 MB + Index: 0.01 MB
    wp_usermeta: Data: 0.02 MB + Index: 0.02 MB
    wp_users: Data: 0.00 MB + Index: 0.01 MB
    wp_wpmm_subscribers: Data: 0.02 MB + Index: 0.00 MB
    wp_yoast_seo_links: Data: 0.06 MB + Index: 0.02 MB
    wp_yoast_seo_meta: Data: 0.02 MB + Index: 0.00 MB
    
    ### Post Type Counts ###
    
    attachment: 268
    custom_css: 1
    jetpack_migration: 2
    jp_img_sitemap: 3
    jp_sitemap: 3
    jp_sitemap_master: 3
    mc4wp-form: 2
    nav_menu_item: 37
    page: 54
    post: 42
    product: 72
    product_variation: 252
    revision: 1239
    scalia_gallery: 2
    scalia_news: 9
    scalia_pf_item: 1
    scalia_qf_item: 7
    scalia_slide: 4
    scalia_team_person: 1
    scalia_testimonial: 5
    shop_coupon: 3
    shop_order: 46
    wafs: 1
    wpcf7_contact_form: 4
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?Din butik anv?nder inte HTTPS. L?r dig mer om HTTPS och SSL-certifikat.
    Hide errors from visitors: ?
    
    ### Active Plugins (28) ###
    
    WPBruiser: av Mihai Chelaru – 3.1.11
    LayerSlider WP: av Kreatura Media – 6.6.4
    Share Buttons by AddThis: av The AddThis Team – 6.1.2
    Akismet Anti-Spam: av Automattic – 4.0.1
    Black Studio TinyMCE Widget: av Black Studio – 2.6.0
    Contact Form 7: av Takayuki Miyoshi – 4.9.1
    Enhanced E-commerce for Woocommerce store: av Tatvic – 1.2.0.1 – Inte testat med den aktiva versionen f?r WooCommerce
    GA Google Analytics: av Jeff Starr – 20171103
    Imagify: av WP Media – 1.6.13.1
    Insert Headers and Footers: av WPBeginner – 1.4.2
    Instagram Feed: av Smash Balloon – 1.5.1
    Jetpack fr?n WordPress.com: av Automattic – 5.5.1
    WPBakery Page Builder: av Michael M - WPBakery.com – 5.4.4
    HubSpot - Free Marketing Plugin for WordPress: av HubSpot – 6.1.4
    Loco Translate: av Tim Whitlock – 2.0.17
    MailChimp for WooCommerce: av MailChimp – 2.1.2 – Inte testat med den aktiva versionen f?r WooCommerce
    MailChimp for WordPress: av ibericode – 4.1.11
    MCE Table Buttons: av Jake Goldman
    10up
    Oomph – 3.2
    
    Redirection: av John Godley – 2.10.1
    Scalia Theme Elements: av Codex Themes – 1.4.5
    WooCommerce - Country Based Payments: av Ivan Paulin – 1.1.8 – Inte testat med den aktiva versionen f?r WooCommerce
    WooCommerce Extra Charges To Payment Gateway (Standard): av hemsingh1 – 1.0.12.7 – Inte testat med den aktiva versionen f?r WooCommerce
    WooCommerce PayPal Express Checkout Gateway: av WooCommerce – 1.4.6
    WooCommerce: av Automattic – 3.2.5
    Yoast SEO: av Team Yoast – 5.8
    WP Fastest Cache: av Emre Vona – 0.8.7.5
    WP Underh?llsl?ge: av Designmodo – 2.0.9
    Wordpress Page Widgets: av CodeAndMore – 3.5
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: SEK (kr)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    ### WC Pages ###
    
    Butikbas: #4305 - /butik/
    Varukorg: #11859 - /varukorg/
    Kassan: #4307 - /kassan/
    Mitt konto: #4308 - /mitt-konto/
    Allm?nna villkor: ? Sida har inte valts
    
    ### Theme ###
    
    Name: Scalia Child
    Version: 1.0
    Author URL: https://codex-themes.com/scalia/
    Child Theme: ?
    Parent Theme Name: Scalia
    Parent Theme Version: 1.5.0.1
    Parent Theme Author URL: https://codex-themes.com/scalia/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Archive Template: Ditt tema har en woocommerce.php-fil. Du kommer inte att kunna ?sidos?tta den anpassade woocommerce/archive-product.php-mallen eftersom woocommerce.php har prioritet ?ver archive-product.php. Avsikten med detta ?r att f?rebygga visningsproblem.
    Overrides: scalia/woocommerce/archive-product.php
    scalia/woocommerce/cart/cart-item-data.php
    Version 2.5.0 av scalia/woocommerce/cart/cart-shipping.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    scalia/woocommerce/cart/cart-totals.php
    Version 3.0.3 av scalia/woocommerce/cart/cart.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0
    scalia/woocommerce/cart/cross-sells.php
    Version 2.5.0 av scalia/woocommerce/cart/mini-cart.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    Version 2.0.8 av scalia/woocommerce/cart/shipping-calculator.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    Version 3.0.0 av scalia/woocommerce/checkout/form-billing.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.9
    scalia/woocommerce/checkout/form-checkout.php
    scalia/woocommerce/checkout/form-coupon.php
    scalia/woocommerce/checkout/form-login.php
    scalia/woocommerce/checkout/form-pay.php
    Version 3.0.0 av scalia/woocommerce/checkout/form-shipping.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.9
    scalia/woocommerce/checkout/payment-method.php
    scalia/woocommerce/checkout/payment.php
    scalia/woocommerce/checkout/review-order.php
    Version 3.0.0 av scalia/woocommerce/checkout/thankyou.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    scalia/woocommerce/content-product.php
    scalia/woocommerce/content-product_cat.php
    scalia/woocommerce/content-single-product.php
    scalia/woocommerce/content-widget-product.php
    scalia/woocommerce/global/form-login.php
    scalia/woocommerce/loop/loop-end.php
    scalia/woocommerce/loop/loop-start.php
    scalia/woocommerce/loop/orderby.php
    scalia/woocommerce/loop/pagination.php
    scalia/woocommerce/loop/price.php
    scalia/woocommerce/loop/rating.php
    scalia/woocommerce/loop/result-count.php
    scalia/woocommerce/myaccount/form-add-payment-method.php
    Version 3.0.0 av scalia/woocommerce/myaccount/form-edit-address.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.0.9
    Version 2.6.0 av scalia/woocommerce/myaccount/form-login.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    scalia/woocommerce/myaccount/form-lost-password.php
    scalia/woocommerce/myaccount/my-account.php
    scalia/woocommerce/myaccount/my-address.php
    scalia/woocommerce/myaccount/my-orders.php
    scalia/woocommerce/myaccount/navigation.php
    Version 3.0.0 av scalia/woocommerce/order/order-details.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    scalia/woocommerce/product-searchform.php
    scalia/woocommerce/single-product/add-to-cart/external.php
    scalia/woocommerce/single-product/add-to-cart/grouped.php
    scalia/woocommerce/single-product/add-to-cart/simple.php
    scalia/woocommerce/single-product/add-to-cart/variable.php
    scalia/woocommerce/single-product/meta.php
    Version 2.3.2 av scalia/woocommerce/single-product/rating.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.1.0
    scalia/woocommerce/single-product/related.php
    scalia/woocommerce/single-product/review.php
    scalia/woocommerce/single-product/short-description.php
    scalia/woocommerce/single-product/tabs/additional-information.php
    scalia/woocommerce/single-product/tabs/description.php
    scalia/woocommerce/single-product/tabs/tabs.php
    scalia/woocommerce/single-product/title.php
    Version 2.3.2 av scalia/woocommerce/single-product-reviews.php ?r f?r?ldrad. Versionen i k?rnan ?r 3.2.0
    
    Outdated Templates: ?L?r dig att uppdatera
    

    Still having this problem.

    mailchimp_woocommerce_is_subscribed is set to 0 – but customer still subscribed to list. Even if I unsubscribe the customer manually, they get resubscribed later automatically for some reason. Very annoying!

    Any updates regarding this?

    Hey @kristoferlse

    I’m afraid I don’t have any updates to share at this time. That said, I’ve gone ahead and passed your information along to our developers as they continue tracking this issue as it crops up for users. They’re working to get things resolved as soon as possible in the testing and development process.

    Thanks,
    Malachite

    It appears that the newest update has solved this issue for me.

    Now I have about two months of orders where every customer is subscribed even if they didnt agree to sign up. What is the quickest way to update these customers to reflect that they did not wish to subscribe.

    Thanks!

    Hey @michael-shinosky

    Version 2.1.3 addressed some of these issues and I’m glad to hear you’re no longer seeing this occur.

    Rectifying those incorrectly synced addresses is certainly something we want to address. That said, here on the plugin forums we will be limited in account-access and troubleshooting specific list data, though contacting MailChimp’s Support Team will put you in touch with a team that can access your specific list data and lend a hand. Here’s how to reach out to them: https://kb.mailchimp.com/accounts/management/mailchimp-support-options

    Feel free to let me know if you have any questions.
    Malachite

Viewing 5 replies - 16 through 20 (of 20 total)
  • The topic ‘mailchimp_woocommerce_is_subscribed’ is closed to new replies.