Mailer Daemon response

  • Resolved Lillizzie44

    (@lillizzie44)


    3 years, 10 months ago

    I am having issues with the free plugin, it stops working and I receive the mailer-daemon response. I have to REMOVE CONNECTION, then RECONNECT. I am using Gmail as a mail server as we are only sending general emails and emails to and from our shop. Is there a reason it stops working?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @lillizzie44,

    Thanks for reaching out. As we have investigated this issue further, we noticed that the Google API connection may break from time to time, if you’re using the “Test” mode on your Google App.

    When you get a chance, please head over to your Google App and publish it (see: https://a.supportally.com/uDnlHL). Then remove your existing Gmail connection under the WP Mail SMTP -> Settings page and reconnect to it.

    In case it helps, we have updated our Gmail mailer documentation recently.

    I hope this helps!

    • This reply was modified 3 years, 10 months ago by Darshana. Reason: linked Gmail mailer documentation
    Plugin Support Darshana

    (@darshanaw)

    Hi @lillizzie44 – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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