• Resolved WP CMS Ninja

    (@billiardgreg)


    I am running into a strange issue. I am running the latest version of Post SMTP and also Popup Builder version 4.3.0. If I update the Popup Builder to the latest version of 4.3.2, I start to get the following warning:

    Postman: wp_mail has been declared by another plugin or theme, so you won’t be able to use Postman until the conflict is resolved.

    I am kind of puzzled as to why a Popup Builder plugin would be causing a wp_mail declaration issue warning like this.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter WP CMS Ninja

    (@billiardgreg)

    I decided to test a clean WordPress install of 6.5.3. I then installed Post SMTP v 2.9.4 and Popup Builder v 4.3.2. Even without making any changes to the Post SMTP Settings area I am seeing the following error from Post SMTP.

    same problem here. Sth bizarre goes on. I see the same notification text and when I send a test email it doesn’t work, saying sth about “an empty email body”.

    But for sending woocommerce related emails, the plugin works fine.

    Plugin Support Muhammad Usama

    (@usamaazad99)

    Hi @billiardgreg ,

    I hope you are doing well.

    We have checked the Popup Builder version 4.3.2 and found that this includes a file named pluggable.php.

    wp_mail is a pluggable function and every SMTP plugin overrides it and it is WordPress standard, if any plugin includes this file before we override this function thn plugin will not be able to send emails.

    Please let us know if you have any further questions. We are here to help you.

    Thank you.

    Best regards,
    WP Experts Support Team

    Thread Starter WP CMS Ninja

    (@billiardgreg)

    I had started a kind of duplicate ticket with Popup Builder as well. So it looks like it has to do with something they have done and hopefully they will work towards resolving this. Marking this ticket as resolved as I hope this issue should be resolved here: https://www.ads-software.com/support/topic/latest-version-throwing-wp_mail-issue/

Viewing 4 replies - 1 through 4 (of 4 total)
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