• Resolved wp-balla

    (@wp-balla)


    Hi,
    and thanks for your job, the notifications of subscriptions to the mailing list do not arrive :(.
    Version 2.1.15
    woocommerce version 3.5.7
    Thanks a lot for any reply.
    Emiliano

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support support1

    (@kaymoore)

    Hi @wp-balla,

    You can check the settings to ensure those notifications are enabled using the link below and then test a signup on the form.

    https://mailchimp.com/help/change-subscribe-and-unsubscribe-notifications/

    If you do not receive the notification, troubleshooting delivery issues is outside the functionality of the plugin, and it would be best suited for the support team at Mailchimp to review.

    They would be able to access your account and investigate further. You can reach out to their excellent customer service team over at https://mailchimp.com/help/.

    You should be able to chat with them and take things from there.

    Thanks again for reaching out, let us know if there’s anything else we can do.

    Plugin Support khungate

    (@khungate)

    Hi @wp-balla, We’re going to close out this ticket for now since it’s been a few months since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, the best way to reach us is over at the GitHub plugin page. From there, you can receive direct responses from the development team, log new issues, download the latest version and track existing support tickets.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘mailing-list subscriptions notifications doesn’t arrive’ is closed to new replies.