• Resolved viennacommunitychurch

    (@viennacommunitychurch)


    Mailpoet task scheduler stopped sending from one day to the next. Error message reads that it does not send because it states that there is no connection because it times out – see below message

    Connection unsuccessful. Please consult our knowledge base article for troubleshooting tips.

    cURL error 28: Connection timed out after 5001 milliseconds

    I consulted the troubleshooting tips that stated to call the Host with this message:

    1. cURL timeout
    This is fairly common and easy to fix.
    
    Solution: get in touch with your hosting provider's technical support and send them this:
    
    Hi support! cURL requests on my website frequently time out.
    
    This is causing issues with certain WordPress plugins, like MailPoet, which run background processes.
    
    Is it possible to increase the cURL timeout limit?

    I called GoDaddy and they stated that they cannot increase the cURL timeout limit?

    There are no other solutions provided by WordPress. What should I do?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @viennacommunitychurch,

    You can also refer to the article cURL issue 28: Connection timeout where we share other suggestions on how to fix this issue.

    Please let us know if you need any further help!

    Thread Starter viennacommunitychurch

    (@viennacommunitychurch)

    Thanks for this, but how do I download this plugin that you suggested called: reid-plugins-curl-options. It does not appear on the selected WordPress platform plugin list

    Thread Starter viennacommunitychurch

    (@viennacommunitychurch)

    also, I don’t see cURL settings as an option on the Dashboard settings

    Plugin Author Bruna a11n

    (@bruberries)

    how do I download this plugin that you suggested called: reid-plugins-curl-options. It does not appear on the selected WordPress platform plugin list

    This plugin is no longer available to be installed from the WordPress > Plugins page, but you can download it from the link we share in the article and manually install it.

    Let us know if it works!

    Hi there @viennacommunitychurch,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Mailpoet 3 plug in’ is closed to new replies.