Mailpoet Emails are not being send

  • Resolved josedgal

    (@josedgal)


    3 years, 7 months ago

    the sending status of my emails is NOT PROCESSED, what can I do to solve this, actually I do not have lots of people suscribing, but the emails aren’t working

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @josedgal,

    Can you please confirm you’re referring to Welcome Emails?

    If you have sign-up confirmation enabled, the Welcome Emails will be sent only after the subscriber confirms their subscription and have their status changed from “Unconfirmed” to “Subscribed”.

    While they are listed as “Unconfirmed”, Welcome Emails will be scheduled but not processed. In order to get these “Unconfirmed” subscribers confirmed, you can resend the confirmation email to them by following these steps: How Do I Resend the Confirmation Email?

    You can read more about it here: Troubleshooting Welcome Emails

    Plugin Author Bruna a11n

    (@bruberries)

    Hi @josedgal,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
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