MailPoet is reviewing your subscription

  • Resolved Raúl

    (@appwebmovil)


    9 months ago

    Good afternoon. I have been waiting for more than 60 hours and have not heard from you. The activation key is working correctly and I have received an email stating that the service is working correctly. Please check the subscription urgently because we need to use the plugin, thank you very much.

    Looking forward to hearing from you,

    Thank you very much.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hola @appwebmovil!

    Thank you for contacting MailPoet! I’m happy to help you with this.

    I can confirm your subscription has been approved already, and is showing as “Active” so should be all set for sending.

    If you’re still seeing the message about the pending subscription, please go to the MailPoet’s Settings > Key Activation tab and click on the “Verify” button again to update the status of the subscription.

    If it doesn’t help, please go to the MailPoet > Settings > Send With… tab and change the sending method temporarily to “Other”, save it, and then change back to the “MailPoet Sending Service”.

    It would also be worth clearing your browser’s cache to see if that resolves the issue.

    Let us know if we can help with anything else!

    Best,

Viewing 1 replies (of 1 total)
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