Mailpoet mails Sending Service has been temporarily suspended

  • Resolved shrutiruiwale

    (@shrutiruiwale)


    2 years, 1 month ago

    We are using Free version of Mailpoet for sending automated emails when new posts are published. But I am getting the following error

    Sending has been paused due to a technical issue with MailPoet: MailPoet Sending Service has been temporarily suspended for your site due to degraded email deliverability. Please contact our support team to resolve the issue.

    Check your sending method settings.

    It says I need to contact Support and get my account reviewed. How do I connect with the support team. It seems the option is available only for the premium users.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @shrutiruiwale,

    I just sent you an email with more details about your account.

    I’ll close this thread so we can continue this conversation via email, ok?

    Thank you!

    Hi Bruna,

    i’ve no more access to the plugin in the back office.
    Here is the message :

    Erreur MailPoet : PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry ‘Utilisateurs WordPress’ for key ‘name’ in /home/qd2k7mrj/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:59

    Thanks for your help

    Thread Starter shrutiruiwale

    (@shrutiruiwale)

    @bruberries it did not solve my query only. And I am not able to reply to your mail since the mail is from a no-reply email id. ??

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Mailpoet mails Sending Service has been temporarily suspended’ is closed to new replies.