• Resolved Vikerfjell

    (@vikerfjell)


    I have mailpoet plugin in wordpress, but it will not save when i make changes in newsletters. I have tried to make both new newsletters and forms, but it will not save any of these.

    I have wordpress 4.2.4
    Mailpoet version: 2.6.16
    Website URL: https://www.vikerfjell.com
    Theme: Chameleon 3.9 from Elegant themes

    I have tried:
    – Disabeling all other plugins
    – Tried in other browsers
    – Manually deleting and reinstalling Mailpoet
    – Automatically reinstalling Mailpoet but clicking “Reinstall from scratch” in the plugin

    Ole Erik

    https://www.ads-software.com/plugins/wysija-newsletters/

Viewing 15 replies - 1 through 15 (of 27 total)
  • Open your developers tools (if you are using Chrome), then click on XHR (this will filter your browser requests by AJAX requests. Then try to save your newsletters. You’ll see the error message. My bet is that your admin-ajax.php is probably returning a 403 error. Let us know!

    Thread Starter Vikerfjell

    (@vikerfjell)

    Thaks for quick reply.

    Im using chrome, Clicking XHR under the network tab and then trying to save a newsletter gives me a 404 error. Developers tools also give me one warning.

    The following info is shown under the console tab.

    Warning:
    Synchronous XMLHttpRequest on the main thread is deprecated because of its detrimental effects to the end user’s experience. For more help, check https://xhr.spec.whatwg.org/.
    prototype.js?ver=2.6.16:1519

    Error:
    POST https://www.vikerfjell.com/wp-admin/admin-ajax.php 404 (Not Found)
    prototype.js?ver=2.6.16:1528

    Try to add this piece of code to the beginning of your .htaccess file that sits in the root directory of your WordPress installation:

    <IfModule mod_security.c>
      SecFilterEngine Off
      SecFilterScanPOST Off
    </IfModule>
    Thread Starter Vikerfjell

    (@vikerfjell)

    I added the code at the top of the.htaccess file, but i still get the same warning and error message

    Thread Starter Vikerfjell

    (@vikerfjell)

    I still have the same problems and i still get the same error and warning messages. Any ide on what i can do to make the mailpoet plugin work again?

    We are already looking into this error message as it seems to be affecting other users as well.

    Thread Starter Vikerfjell

    (@vikerfjell)

    Where will you post information about the solution when you find it?

    It is a great plugin, so im looking foreward to a solution ??

    I’m going through the same problem. Any solution?

    The following error is also generated when filling out the registration form:

    Oops! There is a problem with this form:
    textStatus:error
    errorThrown:Not Found
    responseText:

    Please!!! =/

    Thread Starter Vikerfjell

    (@vikerfjell)

    Paulo: No solution for me either so far, im checking every day for a plugin update. But nothing so far. I realy hope the will find a solution soon, because the mailpoet plugin used to work like a dream. If they cant find a solution then i have to go through the hassle by using a newsletter provider outside wordpress.

    I have had the same issue since WP 4.3 .

    I have seen before that setting the value “0” to “can_compress_scripts” in the MySQL table “prefix_options” have solved similar 404 errors for other plugins, but it didn’t this time.

    I still get wp-admin/admin-ajax.php 404 (Not Found)
    with: prototype.js?ver=2.6.16:1528 POST https://(removed)/wp-admin/admin-ajax.php 404 (Not Found)

    PS: In Firefox it actuall shows the message “Saving”. But it doesn’t save. In Chrome that message is not shown at all

    Do you developers replicate the issue, or does this work ok on another servers?

    I’ll have to look for another plugin. = /

    Guys, we already fixed this issue, and we are very close to release a new version soon. We are truly sorry it took us so long, but we used this opportunity to fix several other problems that were showing up lately.

    Thread Starter Vikerfjell

    (@vikerfjell)

    That is good news.

    Is there an expected release date for the new version?

    or is there a beta version that can be downloaded somewhere?

Viewing 15 replies - 1 through 15 (of 27 total)
  • The topic ‘Mailpoet not saving’ is closed to new replies.