Mailpoet on Subdomain not working

Hi there @rayeason,

Thanks for reaching out!

Please note that you can use your MailPoet key on one site only.

If you want to use it on a different domain (subdomain), you can reset it by following these steps: https://kb.mailpoet.com/article/249-how-to-change-the-domain-associated-with-a-key

Let me know how that goes!

Currently I am using it on my main domain rayeason.com and a subdomain shop.rayeason.com.

I would also like to use it on affiliate.rayeason.com

Is that not possible?

Hi there @rayeason,

I would also like to use it on affiliate.rayeason.com

You need a separate MailPoet key to use on every domain or subdomain you have.

I hope this clarifies a bit, but please let us know if you have any questions!

How do I delete all domains on my mailpoet account?

I have deleted the domains but the licenses show they will expire in 10 days but still have the old subdomains listed.

Hi there @rayeason,

You can reset domains associated with your domains by following these steps: https://kb.mailpoet.com/article/249-how-to-change-the-domain-associated-with-a-key

Does it work for you?

I have clicked the X to remove the domain but it only says:

You cannot change the domain on an account in process of cancelling.

It said this yesterday and today when I tried to remove it.

https://drive.google.com/file/d/1M478QnTFRshq6egdnpDp91LmFU4xvw8u/view?usp=drivesdk

I was able to resolve this.

Thank you!

Hi there @rayeason ????

Glad to hear you got it working the way you needed. Thanks for the update!

I’m going to mark this thread as resolved now, please do have an amazing day ahead!

Cheers