Mailpoet POP UP not showing anymore on the Home page

  • Resolved loun

    (@loun)


    2 years, 8 months ago

    I have a WP website . I first had installed and parameter mailpoet as mailing responder and it was working fine and mainly popup was wokring and showing on each of my pages and also reappearing if someone wanted to close the website.
    From the time I had installed the GDPR cookie consent plugin, I noticed that the mailpoet pop up do not show anymore mainly in the main page where the GDPR plugin is showing first. I say mainly because the mailpoet pop up sometimes appears in other of my pages.
    Does anyone have already encountered such problems/conflicts between mailpoet and a GDPR plugin ? In fact I am even wondering if there is a conflict between the mailpoet pop up and any other pop up, ie, when i need to make a pop up with elementor to highlight a promotion in my store, I also noticed that mailpoel pop up do not appear.
    Thanks for reading and trying to help.
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @loun ????!

    Thank you for reaching out to MailPoet Support!

    From the time I had installed the GDPR cookie consent plugin, I noticed that the mailpoet pop up do not show anymore mainly in the main page where the GDPR plugin is showing first. I say mainly because the mailpoet pop up sometimes appears in other of my pages.

    We can start by checking a couple of things.

    First, you will want to review these reasons why your pop-up form is not showing. Some of them are related to have dismissed it before.

    Then, it could also be a conflict with the GDPR plugin. You can do a conflict test following the steps listed in this tutorial.

    Once you have reviewed that, please circle back to us and keep us posted. It would be great if you could include a link to your site so that we can test if the form is there or if there are any console errors.

    Cheers

    Plugin Author Bruna a11n

    (@bruberries)

    Hey @loun,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Mailpoet POP UP not showing anymore on the Home page’ is closed to new replies.