MailPoet Sending Service is Paused for My Account

Hi,

I am a new user. I set everything up, but sending mail has not been active for days. My subscribers are “unconfirmed” and are not receiving emails.

Your key is valid / MailPoet Sending Service is active / Note: your account is pending approval by MailPoet. Rest assured, this only takes just a couple of hours. Until then, you can still send email previews to yourself. Any active automatic emails, like Welcome Emails, will be paused. (Several days ago)

Last seen error: SendingQueue: Sending has been paused.

Please help, I have no more idea, whats wrong.

https://wild-being.com

Thanks,

Andy

Hi there @ingridmurrieta,

Thanks for reaching out!

I see that we emailed you about the account pause on January 30th but haven’t’ heard back. I re-sent this email to your MailPoet account’s email address.

@kneandy80, your plan is pending approval. We emailed you before but our reply bounced. I re-sent it too.

Let me know if you haven’t received my emails.

Cheers!

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.