MailPoet technical problem

  • Hi. I come here because I have given up. I can’t find a solution to this problem.

    I can’t send more emails because it says the account has been paused. A message appears saying:

    “Sending has been paused due to a MailPoet technical problem: The MailPoet delivery service has stopped sending your mail for any of the following reasons: You have exceeded the subscriber limit of your plan. Manage your subscriptions. You have a bad delivery rate. Please contact our support team to resolve the problem.Check your shipping method settings.”

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    Now check everything and delete all the emails that were causing the bounce.
    The number of sub-subscribers in my plan is 237 subscribers in your plan.
    That I have to do?

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    The page I need help with: [log in to see the link]

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  • Hello @giovan,

    Sorry about the issues you’ve experienced. Rest assured we’ve reviewed the cause of the problem. Kindly check your email for our reply.

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