MailPoet Update “PrivacyPolicy” error

  • Resolved avividimage

    (@avividimage)


    2 years, 8 months ago

    When I updated my MailPoet WP sent an email of a fatal error. Nothing is broken on the front or backend. I can’t figure out how to fix this. I have a privacy policy on the site that is connected in the WP Settings. Any insight on what this might be is greatly appreciated. See error message below…

    Uncaught Error: Class ‘MailPoet\Config\PrivacyPolicy’ not found in /srv/htdocs/wp-content/plugins/mailpoet/lib/Config/Initializer.php:381

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there @avividimage,

    Thanks for reaching out!

    I’m sorry to hear that you received this error after updating the MailPoet plugin.

    I think something might have gone wrong during the update.
    Can you please re-install your plugin via FTP to see if it helps?

    Reference: https://kb.mailpoet.com/article/258-re-installing-updating-the-plugin-via-ftp

    Let me know how it goes!

    Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @avividimage

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Of course, feel free to reach out to us at any time if you need further assistance or you have other questions and we’d be happy to help.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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