[mailpoet_page] is not working on Unsubscribe Page

  • Resolved ramonkcom

    (@ramonkcom)


    2 years, 7 months ago

    The [mailpoet_page] shortcode isn’t rendering anything in the Unsbscribe Page, althought it works just fine in the Manage Subscription Page.

    Some extra info that might be useful:

    – I’m running MailPoet 3 (New) v3.86.0
    – I did select the Confirmation and Success pages in MailPoet > Settings > Unsubscribe
    – I’ve added the shortcode using Oxygen Builder (and I’ve had the same issue in Elementor)

    System:

    – WordPress: 5.9.3 (not Multisite)
    – Theme: Twenty Twenty-Two 1.1 (Obs: Oxygen Builder overrides it)
    – Server: Linux 4.19.150 Apache
    – Memory Limit: 256M
    – PHP Version: 7.3.33
    – Database: MySQL 5.6.41

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ojoma a11n

    (@geraltrivia)

    Hello @ramonkcom

    I can tell you that the [mailpoet_page] shortcode is working as expected currently.

    If you preview your custom Unsubscribe page on the Edit Page screen, the shortcode won’t render i.e When you create your customized unsubscribe page you can’t test it in the preview mode like you would test all your other pages before they go live. This is why you are seeing the shortcode.

    After having your new unsubscribe pages created and published, you will need to access MailPoet > Settings > Basics.

    On the Basics tab, go to the Unsubscribe page section and select the custom Confirmation and Success page created from the drop-down menu: See sample screenshot below:`

    Link to image: https://d33v4339jhl8k0.cloudfront.net/docs/assets/56672fa8c697914361554d94/images/5f3bdb4f2c7d3a352e90f918/file-16eiy1Ck3V.png

    You can click on the Preview link to see what your custom Unsubscribe page will look like. Don’t forget to save your settings when you finished editing. Please use the Preview buttons above (in the screenshot above) or test with Unsubscribe links in actual emails instead.

    I hope this helps.

    Of course, feel free to reach out to us at any time if you need further assistance or you have other questions and we’d be happy to help.

    Have a great day!`

    • This reply was modified 2 years, 7 months ago by Ojoma a11n.
    • This reply was modified 2 years, 7 months ago by Ojoma a11n.
    Thread Starter ramonkcom

    (@ramonkcom)

    Oh, I see, Ojoma. I was indeed trying to preview by the usual way, through WordPress pages panel. It worked when I did it using the link in the MailPoet settings page. Thank you!

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there!

    Glad to hear you got it working the way you needed. Thanks for the update!

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
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