• Resolved Owaisbhat

    (@owais2129)


    Emails are not being sent using smtp. Below si the error
    `Test Message Sent
    The result was:
    bool(false)
    The full debugging output is shown below:
    PHPMailer Object
    (
    [Version] => 5.2.22
    [Priority] =>
    [CharSet] => UTF-8
    [ContentType] => text/plain
    [Encoding] => 7bit
    [ErrorInfo] => SMTP Error: Could not authenticate.
    [From] => [email protected]
    [FromName] => Columbia Adventure Academy
    [Sender] => [email protected]
    [ReturnPath] =>
    [Subject] => WP Mail SMTP: Test mail to [email protected]
    [Body] => This is a test email generated by the WP Mail SMTP WordPress plugin.
    [AltBody] =>
    [Ical] =>
    [MIMEBody:protected] => This is a test email generated by the WP Mail SMTP WordPress plugin.

    [MIMEHeader:protected] => Date: Mon, 6 Nov 2017 07:33:04 +0000
    To: [email protected]
    From: Columbia Adventure Academy
    Subject: WP Mail SMTP: Test mail to [email protected]
    Message-ID: <[email protected]>
    X-Mailer: PHPMailer 5.2.22 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=UTF-8

    [mailHeader:protected] =>
    [WordWrap] => 0
    [Mailer] => smtp
    [Sendmail] => /usr/sbin/sendmail
    [UseSendmailOptions] => 1
    [PluginDir] =>
    [ConfirmReadingTo] =>
    [Hostname] =>
    [MessageID] =>
    [MessageDate] => Mon, 6 Nov 2017 07:33:04 +0000
    [Host] => ded3256.inmotionhosting.com
    [Port] => 465
    [Helo] =>
    [SMTPSecure] => ssl
    [SMTPAutoTLS] =>
    [SMTPAuth] => 1
    [SMTPOptions] => Array
    (
    )

    [Username] => [email protected]
    [Password] => **********
    [AuthType] =>
    [Realm] =>
    [Workstation] =>
    [Timeout] => 300
    [SMTPDebug] => 0
    [Debugoutput] => echo
    [SMTPKeepAlive] =>
    [SingleTo] =>
    [SingleToArray] => Array
    (
    )

    [do_verp] =>
    [AllowEmpty] =>
    [LE] =>

    [DKIM_selector] =>
    [DKIM_identity] =>
    [DKIM_passphrase] =>
    [DKIM_domain] =>
    [DKIM_private] =>
    [DKIM_private_string] =>
    [action_function] =>
    [XMailer] =>
    [smtp:protected] => SMTP Object
    (
    [Version] => 5.2.22
    [SMTP_PORT] => 25
    [CRLF] =>

    [do_debug] => 0
    [Debugoutput] => echo
    [do_verp] =>
    [Timeout] => 300
    [Timelimit] => 300
    [smtp_transaction_id_patterns:protected] => Array
    (
    [exim] => /[0-9]{3} OK id=(.*)/
    [sendmail] => /[0-9]{3} 2.0.0 (.*) Message/
    [postfix] => /[0-9]{3} 2.0.0 Ok: queued as (.*)/
    )

    [smtp_conn:protected] =>
    [error:protected] => Array
    (
    [error] =>
    [detail] =>
    [smtp_code] =>
    [smtp_code_ex] =>
    )

    [helo_rply:protected] =>
    [server_caps:protected] =>
    [last_reply:protected] => 221 sunandsandsports.sunandsandsports.com closing connection

    )

    [to:protected] => Array
    (
    [0] => Array
    (
    [0] => [email protected]
    [1] =>
    )

    )

    [cc:protected] => Array
    (
    )

    [bcc:protected] => Array
    (
    )

    [ReplyTo:protected] => Array
    (
    )

    [all_recipients:protected] => Array
    (
    [[email protected]] => 1
    )

    [RecipientsQueue:protected] => Array
    (
    )

    [ReplyToQueue:protected] => Array
    (
    )

    [attachment:protected] => Array
    (
    )

    [CustomHeader:protected] => Array
    (
    )

    [lastMessageID:protected] => <[email protected]>
    [message_type:protected] => plain
    [boundary:protected] => Array
    (
    [1] => b1_8adad0f8a2a234b751ea307a7eb26d2d
    [2] => b2_8adad0f8a2a234b751ea307a7eb26d2d
    [3] => b3_8adad0f8a2a234b751ea307a7eb26d2d
    )

    [language:protected] => Array
    (
    [authenticate] => SMTP Error: Could not authenticate.
    [connect_host] => SMTP Error: Could not connect to SMTP host.
    [data_not_accepted] => SMTP Error: data not accepted.
    [empty_message] => Message body empty
    [encoding] => Unknown encoding:
    [execute] => Could not execute:
    [file_access] => Could not access file:
    [file_open] => File Error: Could not open file:
    [from_failed] => The following From address failed:
    [instantiate] => Could not instantiate mail function.
    [invalid_address] => Invalid address:
    [mailer_not_supported] => mailer is not supported.
    [provide_address] => You must provide at least one recipient email address.
    [recipients_failed] => SMTP Error: The following recipients failed:
    [signing] => Signing Error:
    [smtp_connect_failed] => SMTP connect() failed.
    [smtp_error] => SMTP server error:
    [variable_set] => Cannot set or reset variable:
    [extension_missing] => Extension missing:
    )

    [error_count:protected] => 2
    [sign_cert_file:protected] =>
    [sign_key_file:protected] =>
    [sign_extracerts_file:protected] =>
    [sign_key_pass:protected] =>
    [exceptions:protected] => 1
    [uniqueid:protected] => 8adad0f8a2a234b751ea307a7eb26d2d
    )
    The SMTP debugging output is shown below:

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Slava Abakumov

    (@slaffik)

    The error is:

    SMTP Error: Could not authenticate.

    So please triple check credentials that you are using to authenticate. You can contact your Inmotionhost support for extra information of the correct SMTP settings.

Viewing 1 replies (of 1 total)
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