Mails not sending, pending approval

  • Resolved mygermanrecipes

    (@mygermanrecipes)


    5 years, 1 month ago

    Hi,
    I am experiencing some trouble with the plugin. After a relaunch of the page the newsletter wasn’t sending. I tried to find out why and it showed that the key isn’t valid. So I returned to the plugin page, where it said the key is validated. However, in hope to fix the problem, I restarted the process. Now, since about a week I have the message “Pending approval” in my profile of mailPoet. I can’t send anything and I am unsure what to do.
    Can someone please help me?

    Thank you,
    Barbara

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author MailPoet

    (@mailpoet)

    Hi Barbara,

    Can you please email our accounts team at sales(at)mailpoet.com?

    They’ll be able to further assist you with this.

    Thanks!

Viewing 1 replies (of 1 total)
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