• Resolved emiubaldi

    (@emiubaldi)


    After updating to version 1.4, I get this error message “Mailtpl Woocommerce Email Composer requires WooCommerce to be active to work.”

    Like many other users, we are not necessarily using this plugin with WooCommerce.

    The previous version, 1.3.2.1 was working regardless; the new version it is not unless we install WooCommerce. I need some clarification.

    Can you please advise?

    Many Thanks!

Viewing 15 replies - 16 through 30 (of 35 total)
  • @emiubaldi totally agree, if there was any clear reason as to making such a change, an announcement, a fork of the plugin or basically whatever it would have been clear and we all would not even be here talking about it.

    Not sure why they went about it like they did, but in the world of wordpress, you can have a loving support base as long as you are always transparant on why, how etc. There are enough examples in the history of wordpres where plugins, just decided to change things without prior notice or change owners and then things went a different route an all.

    I’m all for calling a spade a spade, own up to everything you do .. if its bad, if its good.But if this was tested, I can not imagine this was not found out before. And sure there might have been a mixup or something … but if you see people noting all the same issue, and some even went out of their way and have looked into the code just a bit, noting having to test this on a staging site … well it is simply out of the scope of what is occuring.

    Dont get me wrong I love the initial plugin for all it has done in the past and probably will continue to do in the future. But I just find it outright absurd what was pushed as an update here. So I do hope there is some form of explanation as to what happened. Because this last update experience simply put was a bad experience for probably a reasonable percentage of the install base.

    As a developer, you have to earn the trust of user first to get them to use your plugin.code. And along the way people will most likely remember your missteps more then what you have done right when it comes to releases. All I’m complaining about I guess is … come clean, own up the misttake, dont sugar coat it. Because that will restore trust better then anything else.

    Anyway as noted hope, they can clear up what happend and / or why. And let’s hope the plugin keeps it original functionality as that has been wonderful for years.

    Thread Starter emiubaldi

    (@emiubaldi)

    Agreed 100% @patrick_d1985!

    The classic situation where the extremely handy WP Rollback plugin comes in handy.

    Same issue here. Keep me posted when a solution is available. I’m so grateful that I tested this update on my staging site.

    Same issue for me… hopeful for a fix.

    +1 site affected by this problem here.

    @emiubaldi @sophiaknows @pengie5696 @pinhepe1 @cebuss @patrick_d1985 @arieldascalakis @pipelinedigital @chadbush @all

    I hope you are doing well.

    We have fixed the issue please update the plugin, test it and let me know.

    Thanks

    @haseeb0001 this seems fixed now.
    Works without WooCommerce, Admin menu item displays again, test mail is ok.

    The fix is welcome and all, but more concerning is the lack of addressing the why and how this was pushed in the first place. If this was tested on anything without WooCommerce the issue would have been clear. Not addressing any user concern .. is not re-winning trust .. . which should also be happening here.

    So as stated, was this overlooked, was this pushed to early … or what? Just give it some form of feedback at all besides ‘the error is fixed’. (or dont’ either way your decision, just saying it created understanding etc.)

    The fix appears to work. Thank you.

    Thread Starter emiubaldi

    (@emiubaldi)

    Hello, @haseeb0001!

    I confirm that the newly released version 1.4.1 is working well now on multi-site and single-site WP installations.

    Thank you and your team for resolving this glitch.

    Just a small note if I can: I would have liked to see a link to the Email Editor directly on the WP left column, as I can see it only on the multi-site.

    Click here to see a screen capture.

    If I’m correct, the link to the Email Editor appears only on the plugin list page for a single-side WP installation. Can someone confirm this?

    Click here to see a screen capture.

    Thanks!

    @emiubaldi

    I confirm.

    I used to see it under “Appearance” -> Email Templates. But not now.

    It seems to me that it is correct there (as a submenu) so that the WordPress side menu does not become so long.

    Let’s agree that it is not a function that is used constantly.

    Thread Starter emiubaldi

    (@emiubaldi)

    Sure, @arieldascalakis, I agree, and it does make sense! All is well @haseeb0001

    Many Thanks!

    Issue solved after upgrading, thanks!

    @haseeb0001 thanks for the fix ??

    @emiubaldi @arieldascalakis We are looking into it and will release the updated version soon.

Viewing 15 replies - 16 through 30 (of 35 total)
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