Main Events Page not populating with events

  • Resolved twise88

    (@twise88)


    4 years, 4 months ago

    I am using the Bevel theme with WPBakery and with every event I make I can see the individual page, but the events don’t populate in the list/calendar/day main page.

    I currently have two events I created for the month of July, yet neither of them are available on the calendar.

    Am I doing something wrong or do you need to have the premium version installed in order for individual events to populate on the main events page?

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @twise88
    Normally, you should get those events listed in the /events page. I would recommend starting with this guide to if there is a plugin/theme conflict or not:
    https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/

    It’s recommended to do that on a staging site:
    https://support.theeventscalendar.com/239548-Creating-and-using-a-WordPress-staging-site

    Let me know how it goes,
    Thanks.

    Thread Starter twise88

    (@twise88)

    Hey @alaasalama,

    Yes, I found out that there are conflicts with the theme going through the necessary steps on that page. I tried to submit a ticket for it, but I cannot get plugin support to get it fixed because I have not purchased the premium version of the plugin. So I guess I’m not going to get it fixed?

    Thread Starter twise88

    (@twise88)

    Will anyone help me with this issue? I’m working on this web page for a client and we cannot continue until the calendar conflict gets figured out.

    I would suggest reporting this issue to the theme author as well. As long as the plugin works fine on WordPress default themes but not that specific theme, then there must be something unusual within the theme and the theme author would be the best one to debug this issue.

    Thanks.

    Thread Starter twise88

    (@twise88)

    I have contacted the bezel theme support staff, wrote a ticket for assistance with them on this topic and another. After looking through their assistance records, it seems that they haven’t replied to anyone since October of last year who has requested support. Is there nothing that you can do to assist in this matter?

Viewing 5 replies - 1 through 5 (of 5 total)
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