MAIN MENU "Save" button gives "Nothing Found" Response

  • Resolved capefox

    (@capefoxx)


    8 years, 3 months ago

    I’m using the Colinear theme by Automattic.
    I have only one menu.
    When I press my “Save Menu” button, I get a “Nothing Found” response, whether I’ve edited the menu or not. It just won’t save the menu, for some reason, so I’m unable to edit it. Why would it be doing that? What can I do to fix it?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Please disable *all* plugins. Does the problem go away? If so, turn them back on one at a time until you find the culprit.

    Thread Starter capefox

    (@capefoxx)

    Thanks for your response, Steve. I disabled all my plugins and cleared my site and browser caches; checked in Chrome and FF but no change – I still get a new window opening with “Oops! That Page Can’t be Found” after I press the Save Menu button.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    if you switch to the twentysixteen theme?

    Thread Starter capefox

    (@capefoxx)

    I switched to 2016 theme and there was no change. I still get “Oops! That page can’t be found” when I press the Save Menu button. I again deactivated all my plugins – no change.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    The message you’re getting is from a content template, not an admin page, so that’s just downright confusing. There are couple of options:

    1. Maybe this is a corrupt install. Can you reinstall WP from Dashboard->updates? Maybe a file is missing.

    2. After that, please make sure you really have all plugins disabled,

    3. It could be a caching issue. Are you using Cloudflare? Does your host do any caching outside of what is done by plugins?

    Thread Starter capefox

    (@capefoxx)

    I’m not using Cloudflare, only a WP caching plugin. I’ve contacted my hosting service and they found some kind of security file that was blocking something, which they whitelisted. Unfortunately that didn’t help either. I decided to create a Secondary menu to replace the faulty one, which I have just finished and tested – it works! I’ll be using that menu as my main menu now. Many thanks for your input, it is much appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
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