Main settings page says ‘there has been a critical error on this website’

  • Resolved excelvbaisfun

    (@excelvbaisfun)


    2 years, 7 months ago

    I can go to an individual page and mess with the Freesoul settings but when I go to the master settings it has critical error. No other issues on my site that I know of.
    Using Oxygen builder (used to use Divi builder).

    Thanks
    Dan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jose

    (@giuse)

    Hi @excelvbaisfun

    can you enable the debug in wp-config.php?

    Please, open wp-config.php and add these lines before the comment /* That’s all, stop editing! Happy publishing. */:

    define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Then load again the page where you have the fatal error, and let me know the error that you should see in wp-content/debug.log

    After you read the error, better you disable again the debug removing the lines above or replacing true with false.

    Plugin Author Jose

    (@giuse)

    Hi Dan

    do you still need help with this issue?

    Was it possible for you to enable the debugging in wp-config.php?

    @excelvbaisfun

    Plugin Author Jose

    (@giuse)

    Hi Dan,

    I will close this thread for inactivity, but if you still have issues don’t hesitate to open it again and reply.

Viewing 3 replies - 1 through 3 (of 3 total)
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