Maintenance mode broke root domain

  • Resolved Professor X

    (@nathenson)


    9 years, 4 months ago

    Hi. I like All-in-one WP security but am having a serious problem with maintenance mode. I enabled it to test it, and it worked fine.

    Here’s the problem. After I disabled maintenance mode, I can no longer access my site through the root domain. The site is accessible as normal through https://www.domain.org but not through domain.org. When trying just the domain.org, I get the maintenance message. Strangely, it’s not even the current maintenance message, but instead the maintenance message that was in effect when I tested maintenance mode.

    I tried clearing and disabling WP Super Cache (as well as my browser caches) but still have the same problem.

    I also tried disabling All-in-one WP Security but the problem persists.

    Any help would be greatly appreciated. Thanks!

    https://www.ads-software.com/plugins/all-in-one-wp-security-and-firewall/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, Maintenance mode would not cause the issue you are referring to. Your issue is more a redirect issue.

    For example if you type domain.org in the browser does it stay as domain.org or does it change to https://www.domain.org? You need to tell the server to point to either domain.org or https://www.domain.org. Ask your host to check this issue for you. Also if you have a Google account and you use Webmasters Tool, I also suggest that you include the rule there as well.

    Kind regards

    Thread Starter Professor X

    (@nathenson)

    Thanks for the speedy response. You have to be right that there’s a redirection problem. Hostgator disabled all my plugins and the problem fixed itself. Then I re-enabled the plugins and all is good.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, I am glad to hear that your issue is resolved.

    Can you mark this support thread as resolved.

    Thank you

    Thread Starter Professor X

    (@nathenson)

    Looks like the problem is a redirection issue. After disabling all my plugins the lack of redirection was fixed. I then re-enabled my plugins.

    I haven’t yet re-enabled All-in-one WP Security. If I have any issues when I re-enable it, I’ll post again.

Viewing 4 replies - 1 through 4 (of 4 total)
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