Maintenance page

  • Resolved naderh

    (@naderh)


    10 years, 2 months ago

    After re designing one of the sites with a new theme (Enigma) the site worked, and now when you try to view it shows the maintenance page and no one seems to be able to view the site. I have disabled the maintenance and have wiped the text on that page, but it still appears. It has been a week and don’t really want to switch the wp security off to test. Any idea?
    Thank you
    ps. It did the same with the old version of WP and as the last resort I have updated to the latest with no results

    https://www.ads-software.com/plugins/all-in-one-wp-security-and-firewall/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi naderh do you have a cache plugin? Can you share your URL?

    Thank you

    Thread Starter naderh

    (@naderh)

    Hi, Thanks for getting back to me. Yes I do. url is https://www.yourbusinessbuddy.biz

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Did you delete your cache if you have any cache plugin? Can you disable all your other plugins except this one and try again to uncheck the Maintenance feature if it is still active.

    Thread Starter naderh

    (@naderh)

    Yes. I have also disabled the Cache plugin, no changes. The maintenance feature was unchecked and still is. Also, we are getting the old maintenance page which no longer exists

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Did you also FTP into your server to make sure that the cache is deleted?

    Thread Starter naderh

    (@naderh)

    No. I haven’t done that

    Plugin Contributor mbrsolution

    (@mbrsolution)

    The reason why I asked you to check your server is because of your comment….

    Also, we are getting the old maintenance page which no longer exists

    That to me sounds like a cache problem. Check your theme and make sure your theme does not have cache capabilities. If it does can you also delete the cache.

    Thread Starter naderh

    (@naderh)

    I’m looking at this and will be back with you shortly. Thank you once more

    Thread Starter naderh

    (@naderh)

    Thanks That was it. The cache plug in was causing the issue. once it was deleted and taken off from the FTP the site is back to normal. Thank you once more.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    You are most welcome ??

    Can you mark this support thread as resolved.

    Thank you

    Thread Starter naderh

    (@naderh)

    The issue has been resolved. Thank you for your help.

Viewing 11 replies - 1 through 11 (of 11 total)
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