Major Installation Issue

  • Resolved square_eyes

    (@square_eyes)


    11 years, 7 months ago

    After adding a MySQL source, the dynamic query interface builder dose something very wrong.

    When I click on the datasource, my wordpress database and tables load. This is worrisome, I never defined that database, the source I want is on an entirely different machine.

    I tested the credentials on another WP install with Xdata and it works fine there.

    So I uninstalled XData toolkit. But when I reinstall all my config and sources are still there. It leaves tables and config in the WP database. I tried your paid support but your site has been down for maintenance for more than a month.

    I fear your plugin has corrupted itself and cannot be removed without manual intervention.

    Please help!

    https://www.ads-software.com/extend/plugins/xdata-toolkit/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Vaughn Bullard

    (@vaughnbullard)

    Hello Mark,

    I apologize but we are relaunching our corporate site within a week. It is just a normal part of doing business unfortunately.

    However, there is nothing to worry about. We can resolve this through our technical support. I have sent you an email that I just received from you on our Alexander doc site.

    Best Regards,
    Vaughn Bullard

    Thread Starter square_eyes

    (@square_eyes)

    Great, I’m online now if we can look at it. Although I didn’t get the email.

    Thread Starter square_eyes

    (@square_eyes)

    Thanks for the help Vaughn. I was finally able to connect after establishing my host was blocking the mysql port.

    Thread Starter square_eyes

    (@square_eyes)

    Marking as resolved.

    Plugin Author Vaughn Bullard

    (@vaughnbullard)

    That’s great news Mark. Glad I could help as much as I could. Feel free to submit a tech support request anytime through the XData Toolkit, as we don’t always get notifications (for whatever reason) from the WP.org website.

    Best Regards,
    Vaughn Bullard

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Major Installation Issue’ is closed to new replies.

Tags