• How should I explain to my customer that it is now necessary to pay more than €5160 per year, where it was less than €249 per year before the changes?

    We currently use a Freelancer license. The only upgrade option for, 20000 subscribers is 5160€ per year, ~20x the original price…

    The previous model was simple. Once a year, a payment for the self-sending premium version… now a (compared) extremely expensive subscription service.

    • This topic was modified 2 years, 7 months ago by Adrian.
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  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @adrian2k7,

    Thanks for the honest review. I agree this is a significant increase in the price.

    Please note that if you still have an active Freelancer license, it means you can keep using it to send your emails with a 3rd-party to your subscribers (no matter how many of them you have in total) and it can be renewed for the old price. There’s no need to upgrade if you’re already using your own sending method.

    If you’re interested in sending your emails with our own sending method, then you should look for a Business plan according to the number of subscribers you have on each website. The price difference can be big, but it should not be 20x the original price if you’re looking at a plan for 20,000 subscribers.

    If you no longer have the Freelancer license and have any questions about our new plans, feel free to send us an email and we help you finding the best plan for you.

    Thread Starter Adrian

    (@adrian2k7)

    Hello Bruna,

    Thank you for your feedback.

    (to be clear, I’m always referring to self-sending, for sending service the pricing might be okay, but that is not what we wanted Mailpoet for)

    But for new customers, I probably just recommend Mailchimp, Cleverreach … directly, as the pricing is similar than and maintenance for WP reduced …

    Or Sendy for self-sending … (most people can spare the nice mail editor, when saving a lot of money).

    One of the major reasons to use Mailpoet was a good mix of pricing and quality (for self-sending).

    For the 20x: I just used your calculator to get pricing for 20,000 subscribers, which is 115€/month (paid yearly) = 1380€/year → the freelancer license gives me 4 sites → ~60€/year → 1380 / 60 = ~20 → with 4 license each 20,000 subscribers → 5500€/year.

    Not a very accurate calculation, but I think it very good shows how expensive Mailpoet got.

    • This reply was modified 2 years, 6 months ago by Adrian.
    • This reply was modified 2 years, 6 months ago by Adrian.
    • This reply was modified 2 years, 6 months ago by Adrian.
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