Viewing 10 replies - 1 through 10 (of 10 total)
  • WCVendors

    (@wcvendors)

    Considering the dashboard updates with the orders in chronological order, is that not an “alarm” enough? ?? If you wanted to create a popup or some other stuff or an audible noise, you’d have to code that yourself within the dashboard templates.

    Cheers

    Thread Starter jeongsik min

    (@jeongsik-min)

    I know “Dashboard updates with the orders in chronological order” in now. But I want to make the new orders be updated automatically on vendor dashboard>order. Now, only after my confirm(clicking processing button on admin’s dashboard>order), it can be shown on vendor side. Mail also same. I want to automatically send notifying email to vendors when got new order, not only after I click ‘send mail to vendor’ button on admin’s dashboard. Is there any simple way to achieve this?

    WCVendors

    (@wcvendors)

    This is already done by default. When someone buys a vendors product, the vendor gets an email, and their dashboard is updated. It’s all done in real time.

    Thread Starter jeongsik min

    (@jeongsik-min)

    I tried this again, the result is same.
    1.Customer submit order.
    2.Admin get order on dashboard.(order No. 1323)
    https://postfiles1.naver.net/20151118_80/bgweir00_1447814575959u8Kev_JPEG/%C1%D6%B9%AE%C7%A5%BD%C3%BE%C8%B5%CA%28%B0%FC%B8%AE%C0%DA%29.JPG?type=w2

    -vendor name : first seller
    https://postfiles14.naver.net/20151118_61/bgweir00_14478145755456UObo_JPEG/%C1%D6%B9%AE%BB%F3%BC%BC%28%BA%A5%B4%F5%C7%A5%BD%C3%B5%CA%29.JPG?type=w2

    3.Vendor cannot get the order automatically.(vendor name : first seller)
    -Vendor dashboard
    https://postfiles5.naver.net/20151118_212/bgweir00_1447814575285omYK0_JPEG/%BA%A5%B4%F5_%BB%F3%C7%B0%C7%A5%BD%C3.JPG?type=w2

    -Vendor email
    https://postfiles8.naver.net/20151118_71/bgweir00_14478145748976wWlu_JPEG/%BA%A5%B4%F5_%B8%DE%C0%CF.JPG?type=w2

    4.After Admin confirm the order processing, vendor can see it on dashboard>order
    After Admin click the notify to vedor action on dashboard, vendor can get the email.
    I’m using plugin Version 1.8.1, WordPress version 4.3.1
    I’m

    WCVendors

    (@wcvendors)

    I’m unable to view any of those links. Upload the screenshots to imgur.com or something like that, instead.

    Thread Starter jeongsik min

    (@jeongsik-min)

    I’m sorry for this, but those screenshots just shows what I wrote above.
    When amin got order, the vendors really cannot get the order informations automatically on dashboard and email before I check it as processing and notify vendor button. I tried this so many times.

    Hello,

    I have exactly the same problem.
    Entries in the table wp_pv_commission are only created after marking it as processing.
    Interestingly, for me it used to work a few days ago, but suddenly it does not work any more, i.e. vendors do not see the orders and do not get an e-mail.
    Obviously I made changes on the site, but I am not able to recall all of them and I do not see a relation to the problem.
    I would be very happy if someone might have an idea what the reason could be.
    Thank you!

    matthex:

    Entries in the commission log are only entered when an order is processing or completed. That’s because all other order statuses do not mean an order has been PAID FOR. Commissions are only logged once the payment is received from the customer. ??

    As for what changes might have goofed up your emails, emails arent easy to diagnose since there’s so many moving parts between the code to your webserver to your customers email address. Just keep debugging it.

    Ben

    Okay, then I misunderstood the commission-table.

    The mail to the customer is still sent out. That is why I reckon it is not only the mailing problem, because as “jeongsik min” described, the vendor does not see the product in his list of orders until an admin sets the order to “in progress”.
    For sure, I will continue debugging, maybe even trying just to uninstall and re-install some plugins.

    I solved the issue: The order is stuck in “on-hold” or “waiting” (I am not sure how it is labeled in English). This is because of the payment method, i.e. certain methods seem to leave the order in a state where the vendor is not notified. If I select for example “cash on delivery” instead of “invoice”, then everything is fine.

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Make it automatically notify vendors the new order’ is closed to new replies.